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January 2024 by Mariah Lopez
Saw a manager or higher up member disrespect a staff worker. Cashier was rude when trying to check out when I accidentally grabbed the wrong item.
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December 2023 by Mary G.
Until your checkers/managers know how to handle a customer service situation, yelling at a client is not an appropriate or acceptable way to deal with something. Just because you're frustrated doesn't mean I should be yelled at if the protocol isn't clear. Until then I'll continue to call this the Entitled Edmonds PCC
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December 2023 by Deane Middleton
My complaint is with the deli. It used to have such variety of really tasty food and it constantly changed. Now it's the same thing every day, over and over, too many sandwiches, the food is tasteless and it's way over priced! I paid $20 for 4 chicken thighs. That's outrageous and I won't be shopping there again. So what are you saying here, PCC? That only the wealthy can have access to healthily sourced foods?
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December 2023 by Jake Ushaj
Great Store. Staff was very helpful a new grocery worker was able to assist me and help me find a honey I was looking for. Cleanliness of store was well and staff were very knowledgeable and helpful in finding me what I need.
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December 2023 by Nina Kunimoto
Poor customer service. Asked for the cereal/grain amaranth and the person who works there just left it at, “I’ve never heard of it; it’s probably on the next aisle.” It wasn’t. In comparison, the staff at the Everett coop was helpful & the staff knew exactly where to find the amaranth. This wasn’t the only rude encounter I had here. I accidentally dropped something and the cashier was rude about it as though people can’t make mistakes. ??????
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December 2023 by Joe Sestrich
Very nice store with lots of organic produce, nice seafood dept, and a bunch of great prepared food. Certainly not inexpensive, but not overpriced either.
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November 2023 by Amy K.
I recently bought a membership to PCC and generally feel like they have good quality items, but today I came in and bought a container of precut watermelon and it had not only a super long hair in it (not mine, i have a short pixie cut), but also a fly. Guess I won the lottery. Still pretty grossed out. I had already eaten half the container, but I threw the rest away. I wish I had gotten a pic of the long hair but it went straight from my mouth to the trash. How do hairs and bugs make it past quality control anyhow?
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October 2023 by Melissa
Love PCC for quick pre-prepared foods and excellent produce and bakery. I could say more but having the PCC so near the ferry and parks/beaches is great.
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July 2023 by Elliott
Worst experience ever with the cashier Ross!! He was very rude, our family loves PCC but this experience has caused us frustration and a bitter feeling as we checked out. We won’t be back.
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June 2023 by Kaija Scott
I go to this store every week ! All time favorite, I’ll never shop elsewhere.
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May 2023 by Darrel the doge
Top notch food and great options for a variety of diets, pretty high prices.
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March 2023 by Alia Rx
Diversity, quality, fresh organic vegetables and great choise of vert good cheeses and french cheeses and excellent cooked dishes (risotto). Perfect for me
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February 2023 by Lia Andrews
Very nice store but the self-checkout areas seem to be a sore point.I go here often for lunch because I really like the food and atmosphere. I usually only ever get a few things so I’m a frequent flier in self-checkout. Sometimes the self-checkout machines are loud to the extent it bugs the associate monitoring the self-checkout area. I’ve had an associate lower the volume while I’ve been using it; this doesn’t bug me.However, recently I witnessed the associate harass a customer checking out nearby over the volume of the checkout stand they were using. The employee demanded the customer lower the volume (as if customers should be expected to know how to do such a thing) and taunted them when they said they’d report the comment.I was taken aback by how inappropriate and unnecessary this exchange was on behalf of the employee and it kind of ruined the trip. It doesn’t seem too hard to lower the volume during lulls to avoid issues like this…I enjoy using self checkout because it’s pretty quick but if this is a trend I’d recommend using the standard lines where hopefully customers don’t get outright harassed because some tech was a little louder than it should have been.
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February 2023 by Steven Bell
Great selection of quality foods presented well. Friendly deli person. Good self checkout.
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February 2023 by Michael Donahue
The pizza is awesome, I love catching this spot at lunch. Affordable and satisfying for sure.
