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July 2024 by Denise Kronewitter
Cascade Wheel is fantastic! I had an urgent welding project for my parents, not wheel related. They took it on and did a brilliant job. And they were super friendly from start to finish. Thanks to you all!
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June 2024 by Randall H
Needed to get one wheel starightened and one wheel welded from the drift car. Called and spoke to a female who told me $248. I also explained to the female I needed the wheels by Thursday evening as we had an event on Friday. She said no problem as the welder comes in on Thursdays. Perfect! I brought both wheels in and although the female was there I was passed off to a younger male. The male helped get the wheels out of the truck. I told the male what I was quoted. I also explained I did not need the wheels balanced or any of the nicks and scratches fixed as this was going to go back on the drift car. The male stated he would call me if the work was going to be more than the estimate. I told him great as it may not be worth the wheel or wheels.
At 3 pm on Thursday I called to check on status of wheels. Female said she would check and call me right back.
After 1 hour and 45 minutes I called. I spoke to a male who stated the wheels were done. I asked him the price to verifiy it was still $248. The male stated it was not and I should come in and talk to the female to work something out.
I came in and spoke to the female. She denied ever saying $248 to me over the phone. The female kept saying the young male was not working today. The female stated when they went to straighten the wheel it cracked and they had to weld it in 2 locations. I asked why I did not even get a call and again she stated the male was not working today. The female kept telling me she was giving me a break and would not charge me $25 to remount the tires. The bill ended up being $486 which I paid.
I went to collect the wheel and they weren't even done! I ended up waiting 30 minutes for the wheels to be done!
I can't fault the work as the wheels look reparied and straight.
I would not do business with this place as the front person I dealt with is dishonest and has no customer service at all.
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December 2023 by Argola Russell
If you have issues with wheels, tires, and any issues this is the place to go. Friendly and professional!
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July 2023 by Kevin J
Would like to give a shout out to Skylar for helping me twice in one day and providing me with the care that I need! Then to Augustin for having my wheel balanced for me, very talented!
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June 2023 by Christopher Hartfield
Just stopped in to ask a question. The tech behind the desk answered all my question and set me on the right path. Will definitely be going back for service
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May 2023 by R9Carnage
Cascade Wheel is amazing! Brought my car in on a Wednesday to have my wheels powder coated white and needed it back by Friday. Not only did they get it back to me early but my car looks amazing! Everyone there is super friendly and knowledgeable and I had a great time working with them. Highly recommend coming here for any work!
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May 2023 by Amanda Zomok
They dented my bmw then denied it. My tires are out of balance. Never going back!!!!
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May 2023 by Bill E
This place is very nice and the crew treat us well and the price is reasonable. The end product is very very good.
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April 2023 by Tommie M.
Horribly unreliable. I brought my car in at 9:30am and was told it would be done in 3-4 hours. I called at 3:30pm since I hadn't been contact AT ALL and was put on hold for 10 minutes and then told their tech had left for the day for medical issues which I understand but at what point would I have been informed my car wouldn't be worked on at all? It sat in the same exact spot all day. We drove two cars an hour away to come here and hung around here all day in the area with two toddlers, which is extremely inconvenient, to find out it hadn't even been touched.
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September 2022 by juan doe
These guys have no business powder coating wheels! I brought them my 19" Nissan wheels to be powder coated. When I got them back they were severely outgassed (bubbles) and not coated all the way in some areas. They also coated the wheel mounting surfaces. This is a serious safety issue preventing the wheels from staying properly torqued. When I contacted the owner, he said they "did the best they could" and stopped returning my calls. Don't get taken advantage of like I did, avoid this shop.
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September 2022 by Jesse Allen Dunn III
Aleister the dude in the glasses was more then helpful, honest and understood my situation!!! This place was great. Alot of services offered here, come here if it has too do with tires & rims... they know there stuff!
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September 2022 by dennis dow
Friendly people. Know what they are talking about. Have really good products. More reasonable than Schwab.
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September 2022 by Kimberly Grist
Terrible customer service!!!!
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September 2022 by K D
These guys have no business powder coating wheels! I brought them my 19" Nissan wheels to be powder coated. When I got them back they were severely outgassed (bubbles) and not coated all the way in some areas. They also coated the wheel mounting surfaces. This is a serious safety issue preventing the wheels from staying properly torqued. When I contacted the owner, he said they "did the best they could" and stopped returning my calls. Don't get taken advantage of like I did, avoid this shop.
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September 2022 by Jon S
Great quality repair!
