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April 2024 by Veronica Maher
Very professional and trusting, they take care of you !! Highly recommend !
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March 2024 by Toriana Brown
Good as new! I was rear ended and you would never know :)
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March 2024 by Louie Perez
Friendly staff and answered all my questions promptly. They provided regular updates and got my car ahead of the estimate. The repairs were well done. I would recommend.
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March 2024 by Amber Baker
Great work and my car was done even early! Would recommend
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March 2024 by Princy R
Did a great job keeping me informed of all the delays. Final color match is off but they say that’s the best they could do.Services: Painting
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February 2024 by Gregory Lee
Caliber collision did a wonderful job handling the repair on my vehicle. Not only was the repair seamless, but they go out of their way to make the activity as seamless as easy as possible.
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February 2024 by Michelle Newton
Thanks guys again!!! Great customer service and fast work.
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February 2024 by Glenn Mitchell
My daughter, and I were involved in slight fender bender, where we were hit from behind at a stoplight. The damage was minimal but I love my car and wanted it repaired. Their insurance company recommended Caliber Collision to do the work, which I was a little hesitant at first, but after doing some research I realized what a great group of people they are.From the beginning they kept me in the loop updating the progress along the way. When I had questions they responded within minutes.When the car was finished everything looked perfect! Not only did damaged area look brand new, the interior was cleaned and detailed. Note: this won’t last long, I have an 8 & 9 year old… but for now I’m ecstatic! I highly recommend them, you will not be disappointed!
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January 2024 by Abey Zewdu
These guys did a great job on my Honda accord. They detailed my interior when finished and the best thing was that they finished on time .Thanks!!
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January 2024 by R King
Everyone was great! The team operated as a well oiled machine. From beginning to end they were knowledgeable, thoughtful, kept me informed about how my repairs were going, answered questions and alleviated all fears. My truck looks great, they did a very nice job. Staff was courteous and kind and I’m grateful I brought my truck there. Thank you so much, you’re outstanding!!!
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January 2024 by Tiffiney Jones
Highly recommend. Great people, prices, communication, workmanship and very prompt. Thank you.
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October 2023 by Chiaho Charles Chen
In the past three months, I’ve had to bring my car back to Caliber four times just to get the repairs done correctly. As of now, I am still waiting to get the wheel cap replaced to match the wheel rims, and gets the alignment done. The frustrating issues included the front grille not properly installed, mismatched wheel rims, mismatched wheel rims and the wheel caps, incorrect appointment time, parts not available for repair when I arrived at the shop, and refused to provide a rental car during the redo of the repair. Additionally, there were numerous miscommunications that required back-and-forth calls and emails between Caliber and the insurance company. Amidst all these issues, at least the manager, Justin, stepped in to resolve the miscommunications and ensure that the repair job met the required standards. I was going to give 1-star as I’ve never encountered such a negative experience with a body shop, despite having worked with four other body shop in my 15 years of driving. However, the manager’s intervention in resolving the issues deserves an additional star.
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October 2023 by Ted Cartwright
We had our vehicle in for repair here recently. I hadn't picked this shop it was chosen by my insurance company. I just want to say the insurance company got it right. I've had a number of cars worked on through the years with a number of different shops and can honestly say this was one of the best experiences I've ever had. They supplied almost daily updates on the progress and even detailed the whole car when they were done. The work wasn't major, but they fixed it beautifully. You would never know the car was damaged at all. And even the cost for the repairs was reasonable. I don't generally have great things to say about insurance company or car facilities, but in this case, they got it right. I can very happily recommend this shop to anyone needing work done on their vehicle
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September 2023 by Elizabeth Philips
Justin S was our contact at Edmonds Caliber Collision. He and his fellow service advisors were awesome to work with. Our car had been rear ended so the whole hassle to get things sorted out and fixed was an anticipated nightmare. However, once we turned things over to Justin it all just fell into place. He kept us updated on the project and his completion projection time was right on. We were going to be out of the country when our car was to be completed and Justin offered to drop the car off at our house for us. Seriously, GREAT professional to work with.Thanks to the guys in the shop. The car looks perfect! We called our insurance agent and said if you have clients that need repairs send them here!!!E. PhilipsService: Body & Trim
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September 2023 by HEE KIM
Caliber Edmonds nerver dissapointed me. They did so at my daughter’s car a few years ago. Their job is done beautifully. Justin is really nice and did a excellent job. He texted me whenever updates is needed. He is prifessional to process everything quickky and perfectly. Awesome!!!Services: Painting
