O'Reilly Auto Parts is a reliable automotive parts retailer known for its extensive inventory and convenient locations. The staff is generally knowledgeable and helpful, assisting customers with finding the right parts or providing advice. This particular store is customer service focused, with staff described as wonderful, friendly, helpful, kind, knowledgeable, efficient, and nice. Service is often above and beyond, with staff willing to take time to show customers how to install parts, help install items on the spot, and even provide assistance at a customer's vehicle. The store carries the parts, tools, and accessories needed, and offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also has a free Loaner Tool program. Customers report it as a solid choice for automotive supplies, with some stating they will drive to this location over others due to the helpful and knowledgeable staff.
I had gotten everything fixed without needing everything I bought. The extremely nice and helpful people working there accepted my returns with the receipt and refunded me without issue.
May 2025
Customer service focused store!! As a woman who only knows basics of car mechanics, these men were so kind in making me feel comfortable in helping me look up and find my car's air filters, AND Adrian was willing to take the time to show me how to install them on the spot. What true gentlemen with 5 star service! 👏🏼
May 2025
I am 38 weeks pregnant and came in for some oil needing to add oil to my vehicle and the wonderful staff not only helped me purchase it, but came out to my car and filled it for me. Service was above and beyond super appreciative of the friendly and helpful staff.
