Pat Armstrong Ford offers a wide selection of new Ford cars, SUVs, and trucks, along with all makes and models of used vehicles. Customers can browse the inventory online, schedule repairs, and apply for financing easily. The service department receives high praise for its helpful, friendly, and straightforward staff, who treat customers like family. Many reviews highlight the exceptional customer service, especially noting staff members who go above and beyond to ensure satisfaction. The service team is praised for performing quality work in a timely manner and accurately diagnosing vehicle issues, often correcting problems that other dealerships failed to identify. Customers appreciate the thoroughness of the service, with some mentioning free oil changes as a token of appreciation for regular customers. While some note minor issues with appointment scheduling and the quality of complimentary car washes, overall, the dealership provides a very good experience, with staff who genuinely care about their customers. Pat Armstrong Ford is recognized as a quality business that prioritizes customer care and satisfaction.
Super happy with the service department here. They are very helpful and really take care of their customers. Seems like a good quality business.
November 2023
Service department was extremely friendly and helpful and very straightforward about their findings with the vehicle. Work was performed in a timely manner and was very impressed with the quality of work. Treated me like family.
November 2023
Out Service rep, Alphonso, was incredible! His customer service skills are A+++. I had the problem misdiagnosed twice from a different ford dealership and Pat Armstrong Ford got it right the first time - excellent experience!
