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February 2024 by Andrea Lutes
These folks are so so nice
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November 2023 by Scott B.
What's not to like about Costco? -They run the tightest ship in the industry. -They vet their suppliers and hold them to contractual terms. -They offer a no-ask return policy on virtually everything -They offer the highest quality products -They constantly feature the latest new products -Their prices are consistently the best Case in point: I waited for "Black Friday" to purchase an Apple 64Gb 9th-generation iPad from Amazon or Target, or Apple, or Best Buy. The best price I could find on line was $249.99. The same exact iPad was $229.99 at this Costco (that's their everyday price--Costco doesn't offer Black Friday discounts). I would like to point out that Yelp Elite Reviewers rate this Costco as 5-Stars. Reviewers with hurt feelings over adherence to store policies rate this Costco as 1-Star. It pays to read the reviews written by the Yelp Elites, no matter what business you're considering. I have bought my medications, eyeglasses, bulk foods, wine, toiletries...oh yes...pizza and rotisserie chicken here for 20 years. This store is a 5-Star experience--ask any of the 1000 people in the parking lot.
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November 2023 by Moto_JW
The line moves quick and the staff is efficient and friendly. I’m glad I moved my families prescriptions to Costco!
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September 2023 by Richard Neel
Sometimes the line is long but the staff is very efficient.
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April 2023 by Melissa T.
My Mom recently had shoulder replacement surgery so I have been accompanying her on her errands to help with any lifting. We live in Quincy so our closest Costco is East Wenatchee. I found the store to be well stocked and clean. All of the check-out lanes were open and the cashier that helped us out was named Kurt.Kurt was super efficient and kind to my Mom. I was impressed with his packing skills as he seemed to effortlessly find the perfect spot for each of our items to fit neatly in the two carts we had filled. The large order didn't faze him and my Mom enjoyed chatting about his Uncle's steer. He is definitely an asset to Costco. After putting all the groceries away in the car, I was greeted by a smiling pair of young men who collected our carts without hesitation.
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January 2023 by Isabella B.
Absolutely the worst customer service I have ever received. This store has no professionals. Admin team is ghetto using words like nah and "we dun do Dat he" what does that mean? Incompetent. Stores in spokane do not treat you the way this store treats people. I am livid and will not be renewing because of this. I hope you open your eyes and retrain all the nasty employees. They are clueless and immediatly will send you to customer service where wait time is half hour to 1 hour because they have no experience in the field. Come on!!!!
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June 2022 by Emilio J.
Never again! I'm a local here, got sent here to get a few things for someone who has an account here.In the self check out this young boy named Cesar comes up to me and asks if he can help me to scan items. I was busy looking in my purse for the persons Costco card that sent me to get items for him. So didn't answer at the moment. He then asked again....I finally said ok,sure.He then scanned the Costco card then asked to see the photo on it. He asked if my husband was there shopping with me. ( well he isn't my husband but anyways) I said no I'm just there picking him up some waters. He said, I can't let you continue checking out if the person is not here with you shopping. I said ok? Why is that? He said you need to pay for a membership to continue and tht I can't use other people's cards who aren't with me.I called my person I was shopping for told him and he wasn't too happy. The boy got the manager which was a short older grumpy lady with very short hair and a mean scowl on her face. She came over, i..ediaty grabbed the cart frowned at me and basically said, I can't continue checking out and I was still asking to the guy on the phone that's a member there and she said what she did and took off all grumpy with the cart to put it back. Never again will I step foot into that store that shows very poor customer service Ike that! Talking to me how they did giving me the 3rd degree. Careless, rude,unhelpful,unforgiving,poorest way to show a shopper how to represent East Wenatchee Costco! I will take my business to WIncos. People like that with a mean attitude,a frown and asking me all these questions and then taking off with the cart before my person I was shopping for could even come meet me to buy the stuff himself, was totally uncalled for. Terrible service Costco! Manager and Cesar. That is not how u bring customers and business to Costco! Wincos doesn't require a membership and they are the best caring friendliest workers there! Never again!
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November 2021 by Christi S.
Just visited Costco tonight. It was an interesting conversation with Justin a store manager. Justin told me it was Costco's policy to in inform shoppers that masks were required but if a customer did not want to wear a mask that was up to them. Washington state, where this Costco is located has a mandatory state wide mask mandate. It's good to know that for Costco the word required has a new meaning. A very un scientific estimate of the amount of people inside this Costco tonight was about thirty percent. It would be interesting to know at what percent of unmasked customers, would be the tipping point where Costco would really "require" masks. Let me also say, " I love shopping at Costco " and want to shop there in the future.
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October 2021 by Jorge H.
I always find something I don't need when I go to Costco but that's also part of my experience ... always treated great in this store especially by Joanne , Lisa . Manny , Tracy and Martin ! I really appreciate that this store seems to be kept very clean as well . Also in the tire center , I've always been treated fair with many times of free air pressure checks for my tires , last one done by Alex on 10/10 ... Thankyou for the great service
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August 2021 by Sean G.
This review stretches time. I bought my new tires here a couple years ago. Immediately after one new tire was chronically losing air pressure. It took them multiple attempts to correct the issue. At the time I just figure "it happens." Today I had a flat tire due to a screw through the tread. No big deal, Costco will repair for free. I assume like every other place I've bought tires from, a plug will be an in-and-out experience. Fifteen minutes tops. I called to let them know I was on my way. They said it would be "2-3 hours" because they operate off appointments. For a plug? I took it to a local place instead, got right in without a wait, paid $14, and I was pulling out within 5 minutes. I'm going to locally owned small businesses from now on.
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August 2020 by †Hebrews 12:2†
I get all my prescriptions filled here because it saves me a LOT of money.
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January 2020 by K.C. Hartman
I get all my prescriptions filled here because it saves me a LOT of money.
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September 2019 by Tondy Adkins
Almost always has my prescription in stock, or special cases within 1 day if they need to order it.
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August 2019 by Brian D.
Bought copper river wild salmon. The meat tasted like Clorox. Had to throw it out. Even tried smoking it. The taste and smell of Clorox still permeated the meat.
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May 2019 by Sandra V.
Love Costco for all the big purchases and some of the basics! We just moved to Wenatchee, so it was nice to see that they had Costco and that this locations is well stocked and well maintained. I felt like I could find what I needed in the aisles and there was plenty of friendly staff available to help. Service is great! It's also a great place to grab a quick, inexpensive dinner!
