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December 2023 by David Ezzell
We were greeted with sincere appreciation of the visitation to the store; my wife and I explained to Stephen what we wanted to do and he was able to accomplish all that we needed and explained how easy it was to transfer data from one phone to another.Thank you, Stephen. We appreciate your representation of Verizon services.David & Rae Ezzell
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December 2023 by Matthew C
Place is pretty unprofessional. I was unable to pick up my online order even though all that was needed was my ID, which was provided as it states on the Verizon app.
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October 2023 by Allyn O
Very helpful getting a phone done and set upAnswered all questions we had.
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October 2023 by Raymond Denison
Stephen was aces. Very knowledgeable and patient with me. Customer service skills were impeccable. Very good job. Also had the Otter Box I was looking for.
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October 2023 by Russ Wall
Josh is a big fat liar I would not deal with this guy. He upgraded my phone and gave me a tablet at the fair and said my bill would not go up and you also promised to trade in my old tablet so it would help with expense of bill and now my phone bill is double big liar. Also I've been calling every day for a week and no response back to try to sort some stuff out. Horrible customer service
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July 2023 by Rebrickulous Rebrickulous
I was greeted instantly even though I wasn't the only customer in the store by working members at the store. I expected to be waiting for a long time but everything went so smoothly it was in an out service. I highly recommend this store in the future I will be returning.
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June 2023 by Rhonda S.
The service was wonderful! He tried very hard to solve our problem and explained everything to us. I would use this shop for my Verizon needs if I lived in town!
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June 2023 by Eric Inouye
The Dupont store is a customer-friendly place, as opposed to the one in Lakewood.
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April 2023 by DJ Djzickbeatz
Branden is the best! I went in having a bad day and he completely turned around the experience with his knowledgeable, and friendly attitude. Thanks Branden will definitely recommend your store to friends and family. All thanks to you.
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April 2023 by Cody Haynes
The team at this location were very personable and helpful. They resolved my issue quickly and efficiently. Both of the workers on shift today were top notch.
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March 2023 by David Hughes
I worked with this store for a year to get the rebate they said I would get. Cost me $1,600. It never came. Such a horrible company. Steer clear.
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February 2023 by Johnnie Custer
Sales rep was great. Only complaint tisthat they don't carry cases and accessories for all their phones. I had to find a case for my zfold4 at a non Verizon retailer.
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January 2023 by Anna Mester
Great customer service! Extremely proactive and friendly while getting problems solved quickly
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December 2022 by Dana Barrett
Amazing Customer Service! Branden was awesome! Fast service! Go to this store with your mobile needs!
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December 2022 by Jessica Reynolds-Lowe
I cannot say enough about this location. The customer service is absolutely phenomenal. I have been here on two different occasions over the last year to purchase new devices and both times have been very pleasant. Brandon and Seth are super helpful and have gone above and beyond to ensure that everything is taken care of correctly. I will continue to come to this location for as long as I am in Washington!
