-
March 2024 by Sean Mora
Don't get your taxes done with H&R block if you wan to save your own money.
-
May 2023 by Fog Weaver
It was simple and quick to use. My tax Profesional DeeDee was in constant contact with me, explained everything in a way that was easy to understand and helped me and guide me all the way. They give you the estimate beforehand so you get to decide if you want them to continue or not so no surprises there. Very transparent and professional. I've got a very pleasant experience doing something most people hate ?
-
March 2023 by Cherry Lyn Hatch
Awesome service & helpful advice from Susan.
-
May 2022 by charles jordan
My Tax preparer was such a joy to work with and she made the process nice for me.
-
April 2022 by Benjamin Devitt
I never have to worry when tax time comes. I sit down with DeeDee Ruggiero do the taxes and leave knowing it was done right.
-
April 2022 by Kathy Ryor
Susan made the filing of my taxes a breeze, gave me options as needed, was very provessional. Thank You
-
April 2022 by Elizabeth Bareiszis
Where do I start, we got audited in 2020, for our taxes that where done in 2017. From 2020 till now we’ve gone to this office since we’ve had our taxes always done by a H&R office at the duty station we reside at. Having the peace of mind is a joke as well as having anyone at this office help you in regards to there staffs mistake on filling for us. The district manager sure likes to dodge calls and e-mails when he asks you to send the letters you received from the IRS and when you have an appointment with him, he doesn’t call you for the appointment to go over his findings. Found out he didn’t submit a claim, but we did get a bill from this office from our last taxes we had this office do in 2021, for them filling our taxes even though the IRS took my families taxes for the audit since they didn’t take it in 2020 when we first notified of the 2017 audit. We tried to give this office plenty of chances to figure out what happened to our 2017 taxes and why we were being audit but it got to the point I’ve called customer service, and then their corporate office as well as the BBB. It be a different story if I filled my taxes myself to get audited but I had a supposed tax professional who isn’t a CPA, file on our behalf. Over 20 something years I’ve used H&R Block and this was the first year I have filled elsewhere due to this incident. Least I’m squared away with the IRS, but having the peace of mind was joke on H&R Block’s fulfilling there obligation to there customer’s if something like this would happen to them.
-
March 2022 by Elizabeth Rodriguez
Where do I start, we got audited in 2020, for our taxes that where done in 2017. From 2020 till now we’ve gone to this office since we’ve had our taxes always done by a H&R office at the duty station we reside at. Having the peace of mind is a joke as well as having anyone at this office help you in regards to there staffs mistake on filling for us. The district manager sure likes to dodge calls and e-mails when he asks you to send the letters you received from the IRS and when you have an appointment with him, he doesn’t call you for the appointment to go over his findings. Found out he didn’t submit a claim, but we did get a bill from this office from our last taxes we had this office do in 2021, for them filling our taxes even though the IRS took my families taxes for the audit since they didn’t take it in 2020 when we first notified of the 2017 audit. We tried to give this office plenty of chances to figure out what happened to our 2017 taxes and why we were being audit but it got to the point I’ve called customer service, and then their corporate office as well as the BBB. It be a different story if I filled my taxes myself to get audited but I had a supposed tax professional who isn’t a CPA, file on our behalf. Over 20 something years I’ve used H&R Block and this was the first year I have filled elsewhere due to this incident. Least I’m squared away with the IRS, but having the peace of mind was joke on H&R Block’s fulfilling there obligation to there customer’s if something like this would happen to them.
-
February 2022 by David Holifield
We've been working with Terri Smith for three years and she is amazing ?
-
January 2022 by M.M. Pequet-Antonio
My tax professional has been working with us for more than a decade. She has always ensured that our special needs are attended to or at least brought up during the preparation. She has always been professional, efficient, and always takes into account the complex nature of our returns with due diligence.
-
July 2021 by Kaila Magliozzi
Our "tax pro" didn't disclose how much our fees would be and we were shocked when our bill was $300, plus the $1500 we OWED for our taxes. Filed a complaint online and HR Block closed it with no resolution.
-
June 2021 by Anna Seimah
I love the service I received every year
-
April 2021 by M.M. P-A
My tax professional has been working with us for more than a decade. She has always ensured that our special needs are attended to or at least brought up during the preparation. She has always been professional, efficient, and always takes into account the complex nature of our returns with due diligence.
-
March 2021 by Shane Mattox
Great, friendly service, and very helpful
-
January 2021 by Jaymands Cruz
Our experience this year was even better than last. Our tax professional was very kind and informative. She answered all our questions and concerns throughout the process. We are very happy with her service!
