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July 2023 by Giacomo Occhino
Reviews don’t lie?
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August 2022 by Rupert Polson
I’ve been a member since 1998.These upgrades to the express line and Joy Aren’t a Joy at all.I’m not recognized as a member.My account number or my PIN number isn’t recognized so I’m unable to access my account or make balance inquiries or transfer my money.This system is clearly not working and shouldn’t have been made available to customers until it is.I’ll be calling again tomorrow and hopefully I’ll speak to a real person and not some AI.that doesn’t understand the problem and can’t fix it.If it’s not broken,don’t fix it.
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November 2021 by Peace Uvwie
I lost my job there was no hope for me I suffered looking for job luckily I came across Donald Maureen on Facebook review about forex and binary trade/ crypto currency exchange I borrowed $1000 to invest with Donald Maureen and I have a profit of $13800 in 6 working days now I pay my debt and I'm very grateful to you, I will advise all of you who want to invest for the future and the better of tomorrow should start with Donald Maureen please and please you should not invest with all this scammer here you can reach Donald Maureen via Email
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August 2020 by L Green
I would give no stars if possible. I applied for a solar loan on the recommendation of the company I was buying from. Initially I was told it was conditionally approved. It took a MONTH to get a firm answer - after emails, phone calls on my part. Then it was denied because I have a reverse mortgage, a policy that apparently changed during that month. I couldn't even get a person until I called a general number. That employee - not in the solar loan department - followed up or I'd still be waiting and wasting time. I wouldn't trust this place with a dime of my money given how this was handled.
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June 2020 by Joel Labute
Slow processing and underwriting process. When you question why the approval process is taking a long time they misrepresent and contradict each other in email. Not a place for an educated borrower that understands underwriting.
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April 2020 by Jan Briggs
We love CFCU they’ve always gone through, been there when we need them, super friendly!
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January 2020 by Doug Osterdahl
My wife and I went to Community First Dupont branch for a vehicle purchase "pre-approval" letter. We were met by "Michelle" with a big smile and hand shake. She sat us down and explained everything, making sure we understood everything. After securing the pre-approval letter, we purchased a new truck. The dealership tried to get us to go with a different financial institute. The difference in payments was $10.00 a month. I explained to the dealer, there was no way, after the effort Michelle put forth to help us, I would go with someone else. I demanded with stick with Community First, which we did. THANK YOU Community First, for employing great people like Michelle!!!
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December 2019 by Keith Carlton
Friendly helpful staff.
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December 2019 by Eric B. Palacpac
So I’ve been a member for over a decade now. I love the people that work here and their customer service is top notch. The only problem I have with them is the inconvenience of their locations. I have to drive out to Shoreline or Bothell to make a cash deposit. I also belong to another credit union and they are a part of shared brancing, which I love. I have access to over 100s of ATMs that is in their network to make a cash deposit. I really wish Community 1st was part of shared brancing. If they really care about their member and their member’s time, they should be part of the times and do shared brancing. If I didn’t have multiple loans with them, I would have left them a long time ago. Their locations is a very inconvenience. Like the saying goes, “Time is money”.
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August 2019 by Tremar Baptiste
Mrs. Michele Snider, my Tacoma branch manager has been one of the most trusted business/client relationship that we developed that I have had to depend on through my consistent travels in Europe since 2013-2019. From traveling to paris every year or twice in a year since 2013; Rome, Florence, Germany, Costa Rica, London, and Amsterdam, Mrs. Michele has constantly been my go to for whenever my bank account would be blocked the day I would use my card in another country. She w
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July 2019 by Samantha Whiting
Michelle(Tacoma branch manager) is the absolute best!!! always helps me whenever I call!! I am now living in Texas and all my needs are met because of her
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June 2019 by Crystal Squires
Michelle has helped us with 2 auto loans and a low interest credit card.
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July 2017 by John Maxwell
I've been a member for over 10 years. The staff is friendly and professional. If you're looking for a credit union that will know you by name, then this is the place.
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February 2016 by Ben Olivar
My community 1st credit union for Over twenty years. No problem with them.
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December 2014 by Kevin Zito
Do not use this credit union. They are unethical, rude, and non-responsive. My 65 yr old friend tried to buy $66K condo the was being sold by Community 1st Credit Union. The co-signed Purchase and Sale Agreement contained a financing contingency. The sale of the property was contingent upon the buyer receiving financing from a lender. My friend's lending institution informed him that the Condo was not eligible for conventional financing because too many of the units in the complex were over 30 days past due on their HOA dues. Community 1st (or last, if you ask me!) Credit Union refused to sign the recission form that would allow escrow to refund my friends $2,000 earnest deposit. Now my friend must pay a lawyer in order to get his $2,000 earnest deposit returned to him. Happy Holidays from Community LAST Credit Union....