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October 2023 by Philip P.
False promises of Covid vaccine coverage. I made an appointment and went there. The web site had said "No cost," and, "We can bill Medicare Part B and your qualified supplemental insurance." I got there. long drive. I showed my supplemental insurance card and Medicare card. The pharmacist said, "Medicare Part B wants you to go to Kaiser Permanente." That pharmacist was either incorrect or Walgreen's website gave bad or incomplete information. Or banner enticements with caveats hidden in the boilerplate? Bad.
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August 2023 by Chastity J.
We went there for the very first time today to get passport photos taken; we are never going back there again while that incredibly rude white, male employee, who may very well have been a store supervisor, is employed there! We had our 3-year old with us who also needed a passport photo and, naturally, toddlers are not the easiest to keep still. A female employee was doing her best to help us, instructing us to have our toddler stand on the chair so that enough of her upper body could be against the white backdrop. We took several shots none of which passed the passport photo review application. At one point our toddler needed some comforting/calming down cuz she was staring to get self conscious about all the other people around looking at her. Then this white, male employee/supervisor came rushing at us, gesticulating and all, saying that we were done and needed to leave and that our toddler should not have been made to stand on the chair to begin with (which was his staff's instruction at the beginning!!!). Then he said that it was dangerous and that it should've been "common sense" to not do that. We tried to deescalate the guy but he was too far gone no matter how many times we told him that he didn't need to come at us the way he did. He then went further to say they don't do kids' photos - which is not advertised anywhere on there website nor on their automated message when I called beforehand! My husband told that white, male employee one more time while paying for the photos we did manage to take of just us (the parents) that his handling of the situation was completely inappropriate but it just set the dude off even more that he practically escorted my husband out the front door! That was our first time in that Walgreens, and it is now our last!
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August 2023 by sara mcclaugherty
It says they do mo ey orders but they do not.
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May 2023 by Nik B.
The service is absolute trash I called trying to see if they had some prematine mist in stock said they were looking for it just to hang up and reject my calls multiple times in a row....
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October 2022 by Debi D.
I buy bronkaid for my neighbor and with the fires and the smoke she needs it. Every g********* time I go they tell me their system is down, today was the topper. They rang it up the pharmacist/ cashier didn't know what she was doing. Somehow something went wrong, ask the supervisor so they proceeded to ring it up again ok but since its a controlled substance it wouldn't ring up because there is a limit of the 2 boxes i believe, so I get the canned excuse that the systems down, funny been to all Walgreens in my neighborhood this is the only location this happens at. Don't go here. They suck. I've seen druggies shooting up in their back parking lot every time I go I feel unsafe.
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August 2022 by Josie J.
This is the worst pharmacy I've ever used. They can't keep enough people on staff to stay open on a regular basis. They never once had my prescriptions ready on time. They flat out refuse to answer the phone. It's just a mess. I highly suggest avoiding this place at all costs.
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July 2022 by Christie F.
Got here a little bit before they closed to pick up some personal items and they were already shut and a security guard was shaking her head no I can't come inUpdate your hours if you aren't going to be open
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May 2022 by Svita S.
On hold on the phone for over 45min being 3rd in line about RX is unacceptable. Time sensitive RX is not filled in a timely manner, and because they did not answer their phone it was impossible to transfer the RX to another pharmacy. Definitely will never use it again.
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April 2022 by Jane H.
When it takes over an hour to get someone to pick up the phone and you have to babysit any Schedule II prescriptions instead of them filling them automatically when it's 30 days after the last one is picked up, it's a nightmare dealing with their pharmacy these days. They used to be on top of things and I never had to worry about getting my ADHD prescriptions filled timely WITHOUT a phone call from me, but in the past 6 months, that has been nonexistent. Since I'm stuck with Walgreens, or I have to pay an additional 10% coinsurance, I'll go to the one on 132nd in Kent. This one is plain HORRIBLE.
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April 2022 by Quang B.
Very unprofessional staff, lack of explaining situations, easy get mad and he claimed that he is a manager when I'm asking to talk to someone higher than him to get better explain why I can't pay for the medicine by myself , he told me go to Safeway or Cosco , and will transfer my prescription there, I'm waiting in Safeway for long time and no transfer for them to give me my prescription when I'm very sick and can't wait long time . Very bad experience with them. Hope they are close soon !
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January 2022 by J J.
I've been on the same prescriptions for over a decade and use them responsibly for symptom management. I'm also in Healthcare and understand the side effects, risks and warnings associated with certain medication. My doctor has had me on the same treatment plan, unchanged for over a decade. This month, yet another new pharmacist was behind the counter. (the 3rd new one in 2 weeks). When I dropped off my prescription the tech eyeballed me and went to the pharmacist to whisper something (?) Then he came to the counter and handed the script back to me saying there was no ICD 10 code on it. ( he doesn't know I'm a healthcare provider) I pointed to the ICD 10 code written across the top as it always is and said "you mean this one?". He then shrugged his shoulders and said that Tylenol with Codeine cannot be written as "T#3" and that he's refusing to fill it. Of course, that isn't true but I thought maybe he just graduated? Not from the US? Something to give him the benefit of the doubt. So, I drove to the doctors office and had her write "APAP w/ Codeine". Returning to the pharmacy he then accepted it but said "your wait time will be two hours". Huh. Weird, because the next 7 patrons behind me, he said "your wait time is 15-20". Also note: He wasn't wearing a name badge and neither was his tech. Something is fishy about this guy. Please be careful when filling here. Check your pills, dosage, number dispensed etc. if you have any "gut" feelings that something is off. It probably is.
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October 2021 by Ashly R.
We got a hater here who dislikes When people use coupons her name was emerald Esmeralda whatever her name is. I've always used coupons at this location and she told me I wasn't allowed to use more than one coupon that they limited to one coupon per day per customer. I asked to speak to store manager she told me that they wouldn't be in til Monday.I went in the next day to coupon again and the girl who works in the mornings who's older told me that's not true that we're not allowed to use multiple coupons on one item but was allowed to use however many I wanted for different items as long as it wasn't for the same item or a Catalina etc.
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September 2021 by Skye L.
Pharmacy is always slow. Terrible service. I have to at wait at least 10 minutes just for someone to even acknowledgme me. Get more staff. You suck
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May 2021 by Heidi K.
AWFUL AWFUL AWFUL! Pharmacy is AWFUL! Waited in the drive-through line for nearly THIRTY minutes with 1 car ahead of us. They had at least 3 tech's I could see & not ONE acknowledged us! My husband finally rang the bell and the pharmacist said there were other people ahead of us (inside. They probably got tired of waiting in the drive-thru). So why not put a sign on the window or temporarily close drive-thru so they can get caught up?! SOME sort of communication would have been nice, but to sit there for SO long with no acknowledgement when you're already feeling miserable?! RIDICULOUS & UNACCEPTABLE. I will NEVER spend my money here AGAIN!
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March 2021 by Michael L.
Customer service attendant that picks up the phone is untrustworthy. Talk to a manager. Called ahead to make sure there was a person able to take passport photos. Got to the store another attendant said the kiosk had been broken for two days.