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“Ingrid is delightful and she really helped me through the steps of getting a money order and choosing the right mailing service. I had such a good experience here that I'll go out of my way to use this post office instead of other locations.”
“Staff and services at this post office are awesome.Mr. Lee helped me with a complicated international mail delivery that required a self-registered exp…….. etc etc. He patiently explained the process and helped me choose the best option.Thank you Mr. Lee and Team!”
10AM - 12:30PM 1:30 - 4PM
23406 Pacific Hwy S Ste 106, Kent
Post Offices
“They open at 10am. I was here on 11/29/23. There was no line and the lady there was extremely nice and very helpful. In and out in minutes. No hassle, no fuss no complaints. Went in shipped my stuff and left.”
9AM - 1:30PM 2:30 - 5PM
2116 SW 152nd St, Seahurst
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“Absolutely amazing customer service and a really charming location/building. It has a small town vibe and the people are so kind and efficient. This is my favorite post office in Seattle.”
9AM - 5PM
1815 SW Campus Dr, Federal Way
Post Offices
“Loveliest post office experience ever. Sometimes the folks who work at the post office are really helpful. This was one of those times. Thanks for your help Fernando!!”
“The gentleman clerk at the front counter is so courteous and kind and has always been so helpful whenever I go. It's such a privilege in the modern day to send and receive anything we could ever wish for straight to our house. It seems like this post office is always overworked and understaffed; give them some patience, they're doing their best! My packages always arrive at their destination a day before the estimate, and all of my questions are always answered. Thanks post office!”
8:30AM - 5:30PM
609 SW 150th St, Burien
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“Very friendly and helpful staff! I drop off lots of packages a week and they have never been delayed. Thank you all! (Many of these bad reviews are just blaming the nice folks here for things totally out of their control.)”
9AM - 5PM
32829 Pacific Hwy S, Federal Way
Post Offices
“They are very helpful and give clear directions. When I had a package delivered but it wasn't in my box, different staff helped search for it until it was located. They didn't have to help but they did.”
“These folks here have helped me multiple times and are great at the service they provide. The reviews do not show how hard they work and how much they deal with each day. They may not be the warmest face but the service is great and they're nice.”
“Both times I’ve visited this USPS location the same two women have been working at the desk. Both times, they have not only been extremely competent and efficient completely the needs I came to the post office for, but they’ve also been incredibly knowledgeable, providing advice and assistance above and beyond and helping me make smarter, more affordable and secure choices. They were both incredibly kind, patient, knowledgeable, and all around fantastic. I don’t think I’m going to go to any other USPS again, I just want to go to this one!”
“I'm not sure about the bad reviews but from my experience, things are fine here. The ladies are helpful and have been nice to me everytime I've gone which was quite often for a while since my address wasn't showing up in the system.”
“Staff went above and beyond to help me track down a package which had been shipped to the wrong address and returned to sender. Very friendly and much appreciated.”
“6/16/ 2024 After years of misdeliveries, there are 2 new managers that seemed to have turned it around. Great work, Peter!
4/5/2021 This place still sucks! Went to ship a package. Told her I want the cheapest stamp for a small package. She sells me a stamp and says the closest address she can find has a PL and not ST. This is different from what I have on my package. I am thinking that she is going to print out a sticker with the corrected address. She doesn't. Sticks the stamp on the package, doesn't correct my bad address and it comes back to me with a bad address. POOR customer service. I paid $7.00 to get the package returned with a bad address. This place should be ashamed of themselves. I never expect anything good from this post office. It's only gotten worse over the years. I should mention I was the only one in line, so it's not like she didn't have time to help me. Whatever lady.
6-2015 1 year later and this is still the worst location I've dealt with. When shippers say "usps", I pray that I will get my package, and even God can't help them. WORST facility ever! Delivery guy says he came when I was sitting in the living room at 1:26pm. This guy must be one hell of a shy postman not to ring the doorbell. Opened the door and I see an orange card. Asked for re-delivery for the next day (using online request form) and it doesn't even get put on the truck. Perhaps lightening can strike this location. Someone please help!!
I constantly get mail intended for my neighbors several streets down and I lose mail constantly. At first, we all sorted our mail and re-delivered them but after doing it so many times, I've noticed they've stopped bringing over my mail and I've stopped bringing theirs. Complaining to management gets an apology and a "this guy's been on this route for a really long time". Who cares? If I'm not getting my mail and my neighbor is not getting theirs, we've got a problem. Currently I am missing a box of checks. This is probably the worst mail facility I have experienced and I've lived in many places.”
“A man bashing me because I am Asian, but with the nice and calming words of the head staff here helped me stay calm. Although that man was too much for me to handle.”
“2/25/24 Came in to purchase stamps. The placed was clean. Line was not too long. Employee was nice and friendly. Was able to quickly make the purchase. Was in and out within 30 minutes.”
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“I've been dropping packages off for my business in the morning and the atmosphere here is always very friendly. Today I got help from a manager named Andre and I was extremely grateful! He suggested a package pickup service for my at home business and helped me get everything set up. He was also great with my two year old who was with me at the time. Highly recommend! :)”