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July 2024 by Brenda Harjala
My first time at Pauline’s and definitely won’t be the last! Lovely ambience, amenities, and care. Very calm environment even though it was very busy. It did not feel like any nail salon I’ve ever been to - no long line and crowded door of folks trying to get a chair, but small rooms and privacy. It’s a whole vibe in there!
From the smell of the incense, to the tea soak and rose petals, to the complementary tea and wafer cookies, it was hands-down my best pedicure before even commenting on the pedicure.
As someone with sensitive feet, the tech was cognizant of that and didn’t over do it with the scrubbing, but gave a lovely and firm massage on my legs and feet. But the quality of the polishing is better than my favorite person at Sola (you know her!). With my round and weird nails, I often have unpolished edges and sides, and uneven coverage. This is pretty flawless, and I’ve been a regular at Lovely Nails and Sola for years.
The mood was lovely, peaceful, even with some pretty lively customers that all seemed to be regulars and knew each other. I loved it! I expected to pay a bit more than other places, and I did. But with the different products, the special soak that appears to be standard… rather than upcharge for a deluxe, they seem to put a lot of those extras in the standard pedicure for about $55. Totally reasonable for the experience and quality of service!
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June 2024 by alexandra D
Been going here for 12 years for my brows, and lashes. I LOVE Pauline. She is the absolute best and always gets me in. I get so many compliments whenever I go out.
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May 2024 by Elena Hlavaty-Laposa
I came the first time for a pedicure. It was nice and relaxing.
The second time I came I asked to get my nails done and provided with a picture for exactly what I wanted. I was told that they can do it The inspo picture had flowers in it on two fingers. My nails were finished and they didn’t look anything like the w picture. The flowers were specifically told needed to be blue but the nail tech lady said no it looks better white. I was very disappointed that I paid $50 for something that they said they can do and couldn’t.
Update: 3 days after my nails were done. They are bubbling up and a lot of texture is showing up from when my nails were filed. If you are particular about your nails, you will not be happy about this place.
Requested style: Flowers
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March 2024 by Kanti Devi Impeccable
Lovely, inviting, peaceful, great attention to detail. Enjoyed the whole experience.
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March 2024 by Ashley S.
This nail salon truly caters to your needs and cares for your pampering experience. The silk nails do not destroy your natural nails, and with the wide range of services, you won't run out of options. I've been coming here for 6 years now and the staff feel like family. Come here if you want to reset, get pampered & leave with the cutest nails!
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January 2024 by Tomoko F.
Rose and Jena did great job! I felt sooo good and relaxing. It was third time to come here and great customer service.
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January 2024 by Julie E.
Nice atmosphere, clean pedicure area. Friendly staff. Pedicure itself was only okay. Used to getting quite a bit more massage time with more foot and calf pressure. The massage I got was quick and wimpy. Other than that, the pedicure was worth the $40 fee.
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December 2023 by Briana Holman
This place is such a calming nail spa. Love it and never overcrowded like others.
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September 2023 by Chaeliana
My partner booked us an appointment here as a quiet spa day for our anniversary, and frankly, I al so glad he did!! It was such a wonderful experience and the staff here are so kind and perform quality work!!The location of the spa is in a cute part of Des Moines on Marine View Dr. It’s perfectly situated in the touristy part but is also nice and quiet. Inside is immediately peaceful and welcoming. Staff greet you as you enter, and there’s a waiting area with drinks and candies available. There is calm music playing and yet the spa is quiet enough that you don’t even notice any staff or customers conversing unless you’re part of it.A feature that this spa has that I was very impressed with is that there are different rooms for each service. The foot spas get their own room, the nail salon gets its own room, etc. it helped create a private experience and for customers to be more present in the pampering.We were scheduled for a mani-pedi, and were able to relax in massage chairs with already prepared foot spas with oils and lemon slices. The staff were so gentle and precise while clipping our nails, trimming our cuticles, and removing our callouses. We also received hand and foot massages, and a mask on our feet before lotion was applied.The spa is definitely hygienic too because for the pedicure, a new package of tools was opened for my partner and I (we had our own) and disposed of. The tubs also had a lining to keep them clean.Another unique thing that I appreciate was that rather than giving us the pedicure and then bringing us to the area for manicures, they let us continue to rest in the massage chairs and gave us manicures from there.The icing on the cake for this wonderful experience was that I received a gel manicure and pedicure, and my nails still look new even after a full week of wear, which is to say a lot since I have a typing job and am very hands on with crafts and chores.I am thankful for the peaceful experience the staff here created for my partner and I, and I would recommend that anyone in need of a quiet spa day do the same.
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September 2023 by Diva Azia
I like my full set but why did they only change my polish and scrub my foot once with 1 tool for my pedicure? That is highly unacceptable. I paid full price and asked for a pedicure. I should of got a the entire pedicure experience/process
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September 2023 by Chaeliana E.
My partner booked us an appointment here as a quiet spa day for our anniversary, and frankly, I al so glad he did!! It was such a wonderful experience and the staff here are so kind and perform quality work!! The location of the spa is in a cute part of Des Moines on Marine View Dr. It's perfectly situated in the touristy part but is also nice and quiet. Inside is immediately peaceful and welcoming. Staff greet you as you enter, and there's a waiting area with drinks and candies available. There is calm music playing and yet the spa is quiet enough that you don't even notice any staff or customers conversing unless you're part of it. A feature that this spa has that I was very impressed with is that there are different rooms for each service. The foot spas get their own room, the nail salon gets its own room, etc. it helped create a private experience and for customers to be more present in the pampering. We were scheduled for a mani-pedi, and were able to relax in massage chairs with already prepared foot spas with oils and lemon slices. The staff were so gentle and precise while clipping our nails, trimming our cuticles, and removing our callouses. We also received hand and foot massages, and a mask on our feet before lotion was applied. The spa is definitely hygienic too because for the pedicure, a new package of tools was opened for my partner and I (we had our own) and disposed of. The tubs also had a lining to keep them clean. Another unique thing that I appreciate was that rather than giving us the pedicure and then bringing us to the area for manicures, they let us continue to rest in the massage chairs and gave us manicures from there. The icing on the cake for this wonderful experience was that I received a gel manicure and pedicure, and my nails still look new even after a full week of wear, which is to say a lot since I have a typing job and am very hands on with crafts and chores. I am thankful for the peaceful experience the staff here created for my partner and I, and I would recommend that anyone in need of a quiet spa day do the same.
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August 2023 by Fiona Johnson
Beautiful work friendly local spot. Got a shellac pedicure before a vacation and it was flawless.
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August 2023 by Brittany Burch
A warm and inviting space! Staff was very kind, they put effort into the ambiance and comfort of the space - including the smell (and offering) of freshly fried egg rolls. My pedicure was great to boot.
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August 2023 by Jen
Used to go here... but they aren't good.
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August 2023 by Melinda Helm
Kim is wonderful