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November 2023 by Josh Miller
Fantastic people to work with, they keep you up to date with all aspect of repair and go out of their way to assist any situation you might be in. Definitely the best auto repair experience Ive ever had.
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November 2023 by Stephen Luce
They did an awesome job fixing our Model Y after a deer jumped out in front of us on the highway. They negotiated with the insurance company and kept us informed during the whole repair process. Love the outcome and the service.
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November 2023 by Ed Carlos
Murrays was transparent in every step of the repair to my Tesla. They texted with the progress of parts delivery, the repairs, and (a minor) delay. They quickly answered any question I had via text. It was a great way to get a progress report.
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November 2023 by Wilson Chan
CARSTAR Murray's is truly the best Tesla-certified body repair shop. The waitlist to get an appointment booked is very long but totally worth the wait. The shop promptly provides all the details in repair costs once the car is in the shop and walks you through the process. Every week you get automatic updates on the progress until it is complete. All staff are very professional and courteous. The hourly rates are not the cheapest but again, the super high quality of work speaks for itself. When I picked up my Model 3 from the shop, it looked just like a brand new car. Their work is like magic.Service: Body & Trim
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November 2023 by Paul Guenther
Honestly one of the best experiences I've ever had at a repair shop. My car came in with road grime and damage to the rear bumper. Left looking as good as when I first picked it up at a dealership. I expect good repair work. I did not expect to have the car look like I took it in to have it detailed. Literally spotless inside and out. They also got me my car two weeks ahead of schedule. I appreciate everyone's hard work and excellent communication!
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November 2023 by titus hinga
Carstar did really well keeping me in the loop on the status of parts, repairs and the overall progress. I was very impressed with their front office staff. They were courteous and accomodating. The work done on the vehicle looks great. I could not tell which spoofed off the car was damaged upon picking up the car. One con was the length of time it took to get the work done.
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November 2023 by danny ness
Best experience ever getting our Tesla repaired. Talk about customer service they are amazing and their communication was perfect along with the work done to the carWould refer them to anyoneServices: Painting
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October 2023 by Killa Mammal
Great shop. I took my model 3 in for repairs because of 2 accidents. I had to deal with 2 insurance companies and CARSTAR made it super easy. I chose communication with text and they were excellent with keeping me updated with the repairs. Repairs look great. They even replaced my PPF.Services: Painting
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September 2023 by Angie Lao
Choosing Murrays Carstar is one of the best decisions I made! Professional and great communication throughout the entire process. The car is back as good as new! I couldn’t be more happy with their service! Highly recommended!!!Service: Body & Trim
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August 2023 by Angie Le
Choosing Murrays Carstar is one of the best decisions I made! Professional and great communication throughout the entire process. The car is back as good as new! I couldn’t be more happy with their service! Highly recommended!!!Service: Body & Trim
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July 2023 by J “Mikey” G
Thanks so much! It’s just as good as new!! It was a pleasure working with you. Abbie was amazing, professional, and understanding. I didn’t have a single hiccup everything went so smoothly, not to mention my car looks like nothing ever happened to her!! ? only complain was the wait. But was well worth it at the end of the day, because it was so professionally done. I’m so glad I took my Tesla here! Thanks Abbie and everyone else who helped me out! Hopefully I won’t be back but if I need to I’ll be here! ??
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July 2023 by JP Sugarbroad
Magnificent service. Comfortable, communicative, and even went above and beyond to get the repair done inside my rental limit when the supplier delayed the parts twice!Thanks to everyone at Murray's!
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July 2023 by Tim Keller
THIS PLACE ONLY FIXES TESLAS. When I was dropping my car off, two different people came in expecting their non-Tesla cars to be fixed because their insurance company had outdated info.These folks under-promised, over-delivered, and got my car back two weeks ahead of schedule. The front desk mentioned their techs have been working weekends to clear their backlog, and if so, MAJOR props to those hardworking folks.
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June 2023 by Wei Guo
I had my Tesla car collision repair at CARSTAR Murray’s collision company. The service is the best of the bests. They text and email me every single step and progress. Lisa and another girl (please forgive me I forgot her name) gave me all updates and provided any help they could do for me for my convenience. I highly recommend their services. Thank you very much Murray Team.
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June 2023 by Kamran Gafur
Had a fantastic experience, was updated constantly and they had my Tesla in an out faster then originally told so was very thankful for that. Great service and very hospitable people.Service: Body & Trim
