“Lately I haven't been really impressed with the Lowe's at the Landing but today the three guys that help me Derek A., Thomas P.,& Satt L. To put the wood stove into my vehicle did it very professional skillful and did the job very well Especially the guy that was using the machine .?I felt like I was in good hands and my vehicle was also thank you again guys.”
7AM - 4PM
6411 S 216th St Building F, Kent“These guys are great. They take care of their clients, always organized and knowledgable. Rick in the key department has been especially helpful. Glad to have them as a resource.”
“Great Prices and fast shipping bring me back every year as a window cleaning company owner the equipment is a major priority.for me and my employees. Thank you, Windows 101,”
“Please pass on our thanks to Brittany at the Federal Way store for personally checking the back for the fridge we ordered at a different store and help move up our delivery date so we would not be without a refrigerator for another week. She solved a problem that was not hers and saved the day (and sale). Kudos!”
6AM - 5PM
3500 W Valley Hwy N b103, Auburn“I am your average home owner who doesn't know too much about home improvements but I am glad I stopped by this store. I have some 2x4s on my fence that are dislocated and I want to fasten them back to the fence post, but didn't know what's the best way to do it. So I stopped by Ironmill and asked for recommendations which they freely gave and sold me the proper hardware to get the job done. Their hardware person even went through the trouble of locating a box of deck screws that are brown in color so that it will match the color of my 2x4s. Very impressed.Service is fantastic and this will now be my go-to store for any hardware I need.”
“Extremely helpful staff, friendly and accommodating, no shame for being a mainlander lost in their store for the first time, excellent customer service and yard attendants.”
9AM - 7PM
17326 Southcenter Pkwy, Tukwila“Very helpful and friendly staff. Great selection of specialized hardware. They had in stock what I was looking for and while they did not have another item I thought if while I was there they found a local competitor that did. That is a step above ANY service I have ever received at Home Depot or Lowe's. I plan on taking advantage of their in-store classes at some point.”
“Wow! I spent over an hour at Lowe’s and Ace Hardware trying to find a bolt for my bike rack (M8 or 9 X 120-140) - their bolts were disorganized, the staff didn’t know anything, and I couldn’t find the metric size and length I needed. I ended up with the closest English size bolt but it wouldn’t fit. An older employee whispered to me to go to Tacoma Screw and I am so glad I did. I walked in, showed the guy at the counter what I needed, he walked back, and in a minute had it for me. He even saved me a trip to return the English size bolts, washers & nuts at Lowe’s because he took them in exchange for what I was buying. I also found the coolest quick release drill bit holder - now the bits will not pop out while I’m working.”
“Thanks to Ace Service Center! Last Thursday I ordered a replacement part for my lawn tractor. 48 hours later, Doug called with news the part had arrived! I am back in business!”
6AM - 10PM
901 S Grady Way, Renton“Newly opened, and staff seems friendlier and more helpful than some older stores.If your in Renton it's now allot more convenient than braving the trip to fender bender hell that is south center area.”
“Dropped in here today on spec, hoping they'd have an obscure nut and washer for my RV. They were able to identify the exact piece I needed, and it fit perfectly when I got it home. Even an RV place I visited earlier didn't know what I was talking about, so Thank You Ace Hardware for helping me out.Super friendly and supportive staff. My new go-to place for all things hardware.”
“Logan went over the virtues and risks of different widths of materials with me to be certain I would have the highest quality cedar and pine for my South Sound project. It was a lot of fun stopping in to the yard and getting a tour of the facilities. Loren, the owner, named his son Logan, who now runs material in the yard, in honor of his good friend who is also the operations guy I spoke with. Real family business with best of family values.”
“Absolutely great experience. Needed some electrical assistance, they went way beyond what was expected. Including spending 1/2 an hour putting together the electrical items i had just purchased.Excellent to local stores with pride.”
“This HF has gotten better.More choices in tools and toolboxes.Needs to pressure wash it's exterior and clean it up for more curb appeal. But it's got the tools that you want to get your one of project done.”
“Better than great! Excellent! Great service, reasonable prices, friendly and helpful staff - someone ALWAYS asks if you need help finding something. They go above and beyond. The owner even came out to my truck to show me how to hook up a chain to pull a tree out. Service is their number one focus and it shows.”
“Super customer service by the gentleman. He help me ID the bolt I have and found me two new ones that are stronger. All done in less than 5 min. Definitely will return to this store”
8AM - 5PM
8811 S 208th St, Kent“I had a great experience with the team at Romaine. Not only did they get me out of a pinch with the right alternator, they were able to clock it 90 degrees for me. This is my permanent source for alternators.”
“I really enjoy going here and seeing what they have and picking up new, interesting varieties of edible plants :-) (This time was a Goji Berry & a Wintergreen plant that you use the berries for flavor - I REALLY look forward to trying that!!). The staff is helpful (checking on prices when it’s not clear, etc). I’m mostly in the garden center, so I don’t know much about the rest, lol… But this is a business I’m glad made it through COVID!”
8AM - 4:30PM
508 8th St SW, Auburn“Been using this company for hardware for 15 years. Always have what we need. If they don’t, they get it. Brian is the best rep ever! Always helpful, go getter attitude and cares about the successes of the people he is selling to. Not just the bottom line of the company he reps...which is why he/they are successful. We used to have Ken as our rep and he got moved but he is another TEAM player. Goes above and beyond for you. Really appreciated all his efforts and happy when we see him.”
7AM - 4:30PM
2601 W Valley Hwy N, Auburn“I really like this store. The employees are helpful and able to help me find what I need. They are usually really well stocked especially for being a smaller location, which obviously they're not going to have everything. Their prices are also very reasonable, much better than other plumbing suppliers from comparison. When I compared pacific with another plumbing supplier they were 29 percent cheaper on ABS fittings, which is pretty significant.”
“I have never received customer service as amazing as I did here at the Auburn, WA ACE Store.I had pulled into the parking lot to check for an address. I was pulling a little wheelchair trailer. As I was leaving part of the trailer was dragging on the ground. 4 men, drizzling rain, and close to 1 1/2 hrs of their time and efforts and I drove away with a functioning trailer. My total cost??? $0.00. It brought me to tears. I came from 2 1/2 hrs from home, a friend and myself, 2 women stranded without a clue as to what to do. Those 4 men in ACE HARDWARE in Auburn are my heroes.”
“Friendly helpful store but outside bus metro station is dangerous, druggies,bus drivers aggressive uncontrollable blacks speeding, honking, unsupervised routes ways around,bad streets”
“We just love this store. Always friendly and helpful. Good sales and be sure to walk every isle so you don't miss something. If you don't find the item, just ask. The staff is always willing to help.”
“From Nicole, to both Jonathans, to Bill, Nate, Julie, Skylar, Jose and everybody working here, I love the staff of this store and I have a desire to spend hard earned money on it because I like supporting local businesses.”
“The guys tried like hell to resuscitate my old lawn tractor, Dennis in particular worked on it for 2+ hours without charge. In the end I bought a new one at a great price. I'll def return for any repairs/accessories I need.”
“The very helpful and friendly staff helped me get my son’s sandbox prepped and filled with sand. I had to come back a second time for more sand and they helped bring the sand to my car. Every time we come here the staff is so friendly and makes it such an easy experience.”
“Staff is super friendly and always willing to help out in any way possible. I love the prices and the quality of the tools for the money. I saved a ton of money on purchasing a ball and hitch here.”
“Great location. Very helpful, knowledgeable people and quick service. Covered lumberyard and have many special kinds of lumber for a beautiful deck design for example.”
“What a cool tool store! The only thing they don't have is floor space! Lots of great tools at reasonable prices! The staff was friendly and helped us find everything we were looking for. There were a lot of American made options too! Check them out!”