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November 2022 by Stephen V.
The rental experience at this location was the least irritating and painless ever. No line to deal with and a man not bent on the upsell. Simple questions and direct answers. Polite. Absolutely. But the bonus was he had a very strong grasp of the language which made for certainty in the details. Previously this year I've rented from this location and another in the area and that's not case, and sleight of hand was evident at the Avis location when I was visiting in '21. This weeks car was a Nisan Sentra, I assume is a '21, but because it immediately did my phone connections were so effortless I needn't resort to the manual. The ONLY negative is todays (the days snowing, and the afternoon just hours prior to returning car) discovery that the tires are shot. Last night I was driving in a congested traffic, wet, dark and fast, which I'm comfortable doing, particularly in Seattle (I know every highway in the region like I never left) but had I known the tires were very near their end date (I'd replace these today if I owned this car) I would've slowed down! But I dig the car and stand by my experience with Budget.
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July 2021 by Frubes F.
They lost a star because the overall price was ridiculously expensive. The online quote was 3 days for about $850 for Toyota Corolla, the least expensive I could find at SeaTac. I understand that is the same across the country at all airport rental locations. But still . . . But Lien at the counter (a real smart-alek with a great sense of humor) did some magic and got the priced reduced by a nice chunk, then gave us an amazing upgrade to the car we got. Her personality, kindness and humor made a bad situation change to acceptable. The counter was clean, the car was also. Every person we interfaced with was friendly and professional. Financial tip: Use the COSTCO travel discounts to compare prices to what's online - save a tad more!
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September 2018 by Arlene H.
Wish we booked with avis for the busy weekend instead of budget. The queue was super long compared to avis and other places. Just felt like we wasted so much time Agents were friendly which was nice
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February 2018 by Regan Lane-Smith
Expensive car rental and didn't want to work with us. Wanted 500 for 3 day trip.
