Bartell Drugs, a locally-owned, Seattle-based company since 1890, has built a strong reputation for serving its community with a focus on health and wellness. The store features over 150 local products from the Pacific Northwest, highlighting its support for regional partners. Customers consistently praise the pharmacy team for their effective and friendly service. Staff members like Kayla and others are appreciated for their attentive customer care, helping to troubleshoot issues, fill prescriptions efficiently, and assist with insurance or pricing concerns. The pharmacists often go above and beyond, such as calling doctors' offices to ensure prescriptions are correct or sitting on hold for extended periods to confirm details. Despite some minor inconveniences, like the pharmacy closing for lunch and having lines during busy hours, the overall experience remains positive. The pharmacy offers convenient services including reminder calls, quick refill times, and a delivery option that is free in many cases. Customers value the staff's professionalism, responsiveness, and willingness to help, especially during urgent needs. Overall, Bartell Drugs is recognized for its reliable service, community focus, and dedication to meeting the health needs of its customers.
The store is very empty these days but I keep being told they are NOT closing after being sadly bought out by RiteAid. I miss the OG Bartells from 90s to like 2018 it was one of my faves - now I only really go when pharmacy is needed for medications like when sick.
February 2025
Big thank you to the pharmacy team and Kayla. They always are very effective on getting my medication filled. Thank you Kayla for your customer service, when an error occurred and helping trouble shoot.
January 2025
Respectful and nice employees, specially Grace, she is doing a super job.
