The Verizon store in Covington offers a range of mobile and internet solutions, including the latest phones like the iPhone 15 Pro and Pixel 8 Pro. Customers appreciate the friendly and helpful staff, who provide excellent service and detailed information about plans and devices. Reviews highlight specific employees, such as Tony and Will, for their patience, expertise, and ability to make the purchasing experience smooth and enjoyable. The store is noted for its cleanliness and organization, making it a welcoming place for customers. Quick service and efficiency are also emphasized, with many customers able to complete their upgrades or purchases in under an hour. For added convenience, the store offers options for online orders, in-store pickups, and same-day delivery where available. Overall, this Verizon location is highly recommended for anyone seeking quality service and the latest technology.
Thank you Abhi L. for being so knowledgeable, thorough and helpful. Being a new Verizon customer remove the stress on my end. Again thank you.
Also the store manager Carlton - thank you.
May 2024
Will helped me today & made my experience extremely smooth. Very transparent in regard to what the plan includes and excludes & broke down the billing. He was patient, kind & friendly. If you need to transfer your phone or even simply need a new case, I highly recommend this location.
February 2024
This is a great Verizon store. I have been going here for more than 10 years now. Tony is the best guy to fit anything there.
