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September 2023 by Chris Dolan
Steven and his office support have been incredibly responsive and helpful. I made a mistake that caused some headache on their end but they fixed it for me and did so with a positive attitude. Great customer service and great rates!
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February 2021 by Tommy Fletcher
Steven at the Auburn location has been so helpful in getting my insurance set up, every time I call him with a question he always has an answer. I went to him because of all the great reviews that he had and I was not disappointed!
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March 2020 by Brian Steckler
Always helpful. Looking for ways to save us money
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February 2019 by Jessie Melcher
Best insurance experience and service we’ve ever received!
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November 2018 by Christiana Coffman
I just switched from Progressive and have absolutely loved the personal touch at this friendly local branch of AmFam. It's been nice to have real humans to help me out and truly look at my policy/needs as an individual. There's no phone tree, no hold music, no putting me off or canned/unsure/inaccurate responses. You can call or email them (directly!), talk to the same small group of knowledgeable reps, and get straightforward help. They also found a way to get me a really amazing rate that I didn't expect based on the pile of quotes I'd gotten elsewhere, then helped me bundle and decrease that cost even further for setting up auto-pay and such. Their service has been fabulous so far and I'm confident that if/when any driving issues come up, they'll have my back in a way that Progressive definitely didn't (I'll spare you my rants, this is only about raves!). Thanks, guys.
