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March 2024 by D
why is there dead fish rotting in bags there was like a dozen of these
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February 2024 by Megan Wilhelms
I'm giving a low review because of the location of this store and set up of Petco in general. As I pulled up to this location I saw a small dog run out of the store using the automatic opening doors, something set them off to open. The dog then ran across the parking lot, into the street and was immediately hit by a car. Automatic doors and a pet store on a really busy road is a huge mistake.
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February 2024 by Ron Stansell
Very friendly experience.
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February 2024 by Steve Rieve
Friendly staff, great selection and nice pricing.
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February 2024 by Andrew (Andy)
Same stuff prices are high, not bad.
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February 2024 by Roland Andersen
Seems the quality of products is going downhill. Couldn't find a quality harness for a small dog.#4starjesus
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February 2024 by Oleksandr T.
They never pick up the phone, and when you get to store and ask why, they say they were busy. So I dialed while in store, and they had no costumers, their phone never rang and my call was ignored. And also please hire someone who actually knows a thing or two about animals, your employees are full of lies, they just say things to sell things, no knowledge whatsoever
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February 2024 by Michelle Carr
I went in to buy and ask a question about my fish, and how much I should be feeding himBrittany who was cleaning & stocking some baby snakes came to my rescue on answering all my questions. She has help me before and she knows her job. Thank you young lady for always helping me out. Covington store was awesome and much better than the Kent store. The Kent store was dirty & nothing was stocked, and there was nobody around, except for the cash register standing there. So I left and went to the Covington store.
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February 2024 by Hayden Airhart
The guy up front didn't seem like he wanted to answer any questions or help me but my oh my the worker that approached me while I was down a dog food aisle would not leave me alone. He followed me everywhere and was overly persistent. I'm sure his intentions were to help but it was definitely too much. Anyways.... They didn't have any rain jackets for large dogs... Thats all I got as my experience here was very brief.
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February 2024 by Me
I often shop here but today I wanted to try a different dry food for my pups so I ask Adam the cashier I told him I was interested in buying this bag of food do you know if it has grain and he toss the bag around and said for me to look for myself for the ingredients not even petsmart treats me like that when I have a question I also ask for a price match which he also didn’t do so I had to order online to get that price
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December 2023 by Kathy K.
I called to inquire if they would exchange my two very large Koi with some smaller goldfish as they have grown 3" since I added them to my aquarium on Nov 1st. The gal I spoke to affirmed they did it all the time. Greatful, I captured my two 5" Koi, put them in a bucket and drove down. Upon arrival, I was told that yes they'll take my fish but with no remuneration, no exchange, no swap, no return. I'd basically be donating the fish then have to buy others. I'm very upset that these fish got traumatized for no reason, and they were unapologetic.
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December 2023 by Batniss
So I know that when taking care of a lot of animals that death is inevitable, but can’t you at least be attentive enough to clean up? Found these right next to the aquariums and with how decayed they were I wonder how long they’ve been there unnoticed.
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December 2023 by Ellyu
We often shop for dog food and other dog specific things here, but the grooming is hands down one of the best we've ever used for our pup. We love this Petco location, all employees are always friendly and nice.
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December 2023 by Marta Font
Staff was friendly, informative and helpful with helping us get ready for a new puppy.
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December 2023 by Brandy Kelley
She had an amazing time getting groomed!