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“Thank you Abhi L. for being so knowledgeable, thorough and helpful. Being a new Verizon customer remove the stress on my end. Again thank you.
Also the store manager Carlton - thank you.”
“Ami was great with our phone transfer process. Our process was a little complex as we traded in phones and transferred from two separate plans to one. Definitely recommend.”
“Jayla was great she helped me with everything i needed and was very patient with me, I'm truly grateful for people like her I'll always come and see her! Thank you Jayla”
“GREAT experience at this store. Having been a customer with another wireless carrier for 23 years, we made the switch to T-Mobile and the staff here made the process incredibly easy. There are some hurdles to clear with porting numbers, but they made quick work of it. Five stars.”
“I want to thank Derrick Brown (field service technician) for quickly helping us restore internet service. He was early, explained everything, taught me a litter bit about fiber and fixed everything promptly. He is a fabulous human being and another reason I love Sonic!!!”
“Excellent customer service from Scott at store 4327thank you for your friendly service ?? I been with T Mobile for 15yrs close he's one of the reason why I love ❤️ T Mobile!!!”
“I was just there and Lhamont was amazing. He helped us for 2 hours through all our questions and made sure we got the best option for our family. He went out of his way to make sure we had everything we need. His professionalism was unbelievable.”
“I recently went into this store because I needed help setting up my Apple Music and Disney apps through Verizon. Customer service was amazing here! The staff is friendly, and attentive to their customers’ needs. I would highly recommend this location and will definitely return if I need assistance again.”
“I had an excellent customer service experience with Sydney@T-Mobile today. She was very patient with me, kind, and had a positive attitude. Thank you for her outstanding customer service.”
“This store has always been best. They just had a guy come in while all associates were busy. One guy said we will be with you in a moment, then while I was speaking to someone this guy started waving his hands and then yelled at everyone about how their customer service sucks. They responded and told him they were busy and it was first come, that he had to wait.he then stated something rude to the workers and left. This store has 5 employees and had 8 customers. They were all doing the best they could. Hope the manager in this store understands how well their staff handled themselves today.”
“I've took in my samsung s20 ultra to get data transfer to my new phone
.Marieah was very kind and very helpful beautiful smile
Thank you very much marieah you made my morning ? ? ? ☺️ ❤️
I apologize if I spell your name wrong”
“Extremely satisfied with the customer service here! I have been here several times buying 3 new phones and each time we have had a great experience. They explained the service and products and even sent me a follow up text to make sure everything got set up correctly. Literally every employee here knows their job and what customer service is! 10/10!!”
“There is an employee by the name of "Gomez" that works at this Xfinity store in tukwila. He is "By Far" the best and most helpful employee that I've ever had contact with! If you want great service with all your questions answered, go see Gomez at Xfinity in Tukwila. You won't be disappointed!”
“This review is for Jennifer Washington, Retail Sales Executive.
Xfinity/Comcast, you actually suck, but at the least you have great service. At the highest level would be Jennifer Washington who after, me, speaking with 37 different people didn’t give up on me and like an angel behind a grayish, white topped counter, even after I left the store, continues working on my 1st ? world ? internet problem actually got me up and running!!!!
20,000,000 ✨ stars ⭐️ for Jennifer!!!!!! If you had more people like this and or communicated with your customers in regards to a lot of things it wouldn’t leave people wasting 7+ hours of their life and losing 10 days of service which… (where is the credit for that??), paying for services never used or asked for, that were a year old, and were magically (so you think on your end) cancelled but no, you only cancelled my phone service a year ago.
So we will be talking about the $400+ I paid you for nothing. Nadda. Zero 0️⃣. I would like my money back, The only reason I paid it is because I would never get to a resolution with my service back on if I didn’t and now we’re here it’s time to figure that out. And that’s not Jennifer’s problem it’s yours.
Thank you, Jennifer you’re a rockstar!!! ⭐️”
“I have real good experience here with Bashir (Im not sure if I write it correctly bcz I couldn't see his name tag clearly).There was a big problem with my sim. Bashir have to help me for around 3 hour in two days. I can't even count how many time he had to call the customer service for help. Tmobile if you see this you should consider to pay him more haha. To describe in words I'll use professional, patience, enthusiastic. Great work ?”
10:00 AM - 8:00 PM
10 2nd St SE, Auburn
Internet Service Providers
“Great experience! Went in to activate my SIM card after the Verizon website wouldn't recognize it. The guy helping me was great and fixed my issue in no time. In and out within 15 minutes.”
“Love this location thank you so much EJ! I was having a hard time making a return before my visit into the store. Ej and their manager helped me out in minutes. Next time I’m in need of customer support I know where to go first.”
“A very first time going to this store to purchase a couple of new Smartphone devices. When we entered, there was just one other customer inside, so one of the representatives came over and began helping us. We were looking for a new iPhone 13 Pro and a Samsung Galaxy A12 phone. They did not have the A12, but had an A02s. Seemed alright since it was for a present. The iPhone 13 Pro was available, so I wanted the 256 GB one in Graphite. Used my $60.00 Device Dollars, too. The Asian guy who helped us was very helpful and knowledgeable about the different products. Had an easy time buying the phones and getting what we wanted at this store location. We will definitely be back next time! Employees were helpful and friendly to deal with. Decent location.”
“Sales rep. Kyle was amazing! He helped me and my husband set up new service at our new address. He was kind and patient with us through out the whole process. Thank you for getting our internet service asap!”
“I stopped in to the Xfinity store in Renton and returned our old modem after receiving a new one. While there I looked into changing our cable package so we could get the Mariner games. I now have a bunch of new channels, including both Mariners and Kraken games. Installing the new modem was simple using the app and my cellphone. The guy who helped me was friendly, efficient and more helpful than I was expecting. I've had cable for many years and this was my smoothest cable experience ever. Thank you!”
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“We went today to get a prepaid service and Carissa was amazing she is a rock star ⭐️ ⭐️⭐️⭐️⭐️ thank you for your great service !! Highly recommend this place !!”