8:30AM - 5:30PM
27022 176 Pl SE, Covington“I can't believe anyone would give this credit union anything other than a 5 Star! They are welcoming, helpful and the customer service is beyond wonderful. Have been with them for 3 years now and it is so refreshing to be treated so well. Great Credit Union!!”
9AM - 5PM
207 W Kent Station St Ste 101, Kent“I've had a really great experience with this credit union, and I have used them for two car loans. My truck was totaled and the gap insurance, Safe-Guard Gap, is dragging their feet on covering the gap(will never use them again), but my payment with Harborstone is due and I walked in and the manager, Dennis, was very helpful. He informed me of what will be happening with this loan, and he made me feel much better about not being able to cover my loan and told me that he will note my account so I don't get collector calls because of my situation. I have had great experiences both in person and over the phone and I would definitely recommend them to my friends.”
“Great credit union to be a member of. Have been super attentive to my needs since day 1. Any problem or issue that have come up through the years has always been resolved with my utmost satisfaction.”
“This is probably my favorite bank to go to. Because of the great customer service. Ashley Woodie the Branch Assistant Manager there runs everything so smooth. I feel the family atmosphere here unlike other banks that i feel like they care more about taking my money than me. It feels great knowing i can always rely on Alaska. I always recommend my buddies to this Alaska branch and they always tell me how glad they are for signing up with them. 10/10 would definitely recommend giving them a try.”
“The best staff! Taylor and the ABM are fantastic. Super helpful in fixing my problem and getting everything sorted out. Can’t believe how rude some of the other customers are- the staff put up with so much! Wouldn’t want to bank with anyone else.”
“I highly recommend using this branch.The customer service here is unbeatable.Grant at this location is a superb human with the best customer service I have seen.He was professional, friendly and listened to every single word of my issues, I had a great experience and definitely will work with them again!!!”
9AM - 5:30PM
1202 Outlet Collection Way Ste 107, Auburn“I am delighted to share my positive experience with Autumn Cruz. Her professionalism and expertise have greatly contributed to my financial success. Autumn patiently guided me through various banking products, ensuring I made informed decisions tailored to my needs. Autumn’s commitment to exceptional customer service was evident in every interaction. I appreciate her dedication to making my banking a seamless and enriching experience. I highly recommend Autumn for her expertise and outstanding service.Thanks Autumn!!”
9AM - 5PM
617 S 3rd St Suite A, Renton“Khal Jones at The Renton location was excellent. He helped me through a lot of problems and we came up with a solution that was perfect for my new business which is a HELOC a low interest rate right now it's at 8%. That's better than credit card stacking and loans and stuff like that that I can do for my business. He was just very good at what he did and I would suggest people coming here to the Qualstar room branch for even their personal accounts”
“Steve was amazing. He helped me understand how auto loans work and guided me throughout the process as it was my first auto loan. Thank you Maple Valley BECU. You All are Amazing. Great people and friendly team.”
“I've been coming to this because for about 3 yrs All the staff that I've dealt with are very knowledgeable and nice. Today we went in there to help my husband get into his acct. We were helped by Julie. He was kind and very knowledgable. His sense of humor was great and and laughed at our dumb jokes. Most of all he was very patient with us.”
9AM - 5:30PM
200 Andover Park E Unit 7, Tukwila“Quiet, with friendly and straightforward service. Gina T. was very helpful.I also appreciate Sound’s app. It is easy to use and comes in handy when I need to check my account details or pay bills. My experience with Sound has been so much better than my experience with banks.”
“At the recommendation of our heating and air conditioning contractor we applied for an energy smart loan with PSCCU and in two days we had approval, and at a very competitive interest rate. Robyn was very helpful and efficient. An asset to our community.”
“Went in looking for a debt consolidation loan, walked out with a new credit card. Luchia M. pointed out the advantage (lower interest rate on balance transfers). Five star service all the way!”
9AM - 6PM
205 10th St NE, Auburn“BECU is the best credit union ever! I have never been helped nor had questions answered with such knowledge and confidence before. They treat their customers with excellent care a will go over and above the requirements to help them with all issues.I tell anyone who will listen to use BECU they are by far the best around.”
“The best credit union!! My dad has been with them since before I was born. I have very fond memories coming here and getting some hard candies from the little bowls they used to have. It’s always a pleasure speaking with the tellers. :)”
“Best member credit union around. We moved to Renton 8 years ago and staff at this location helped us with all my accounts for kids early savers, loans, credit card, etc. all and outstanding rates. Great overall service, friendly helpful staff and responsive management team. Yes it's busy and like anything when lines forms, actually says something about the demand for what they have to offer. Highly recommended.”
9:30AM - 5:30PM
690 Strander Blvd, Tukwila“I can't tell you how great this bank is....I had to set up an estate account and am clueless regarding anything to do with finances. I had tried at another bank but came back to Tukwila. I had always banked there and had such good experiences I though, even though the estate was in another state I could at least know that the staff were good. Ashnil and Rob Williams (manager) set me up, explained the process so I understood it and were both kind and fun to work with...always available to answer all of my weird questions. I learned alot about how convoluted the system is and how good it is to have a bank that is able to walk you through all of the baloney. Between Asnil, Rob and Jose I was able to get through a ridiculous process without losing all of my sanity!! Thank you guys for your help!”
10AM - 6PM
1424 Outlet Collection Way Suite 200, Auburn“Kudos!I received great care for my banking needs during previous calls yes. But most recently Verity'sreassurance for my account was given by the Auburn branch employees.I was hesitant to ask for help. However Mo(the very kind and capable gentleman at the first desk on the right), manged the entire matter with grace and ease! Thats no simple task.My problemswere not only attended to but all questions answered as well. I credit him for the rise in my scores (...had to be the different avenues I wasnt even aware existed. There was hope after all. I had choices, options, and ideas to try.During my last trip to ask a follow- up question, Amy and "my two new friends" ☺️ were able to set me up with Financial Coaching. It's like I have a team working WITH me.Thought I should share the experience. Now someone else can make the better decision for themselves as well.Thanks Auburn!”
9AM - 6PM
321 Ramsay Way, Kent“Our banker Arkar was very helpful, came in to open an business account in the last minute he stayed in got our business account open provide us with water and made our experience very comfortable and easy.”
9AM - 5PM
17250 Southcenter Pkwy #132, Tukwila“I walked into the credit union with questions about an auto loan and left feeling incredibly informed about their wide range of products and services. The staff, particularly the representative who assisted me was immensely knowledgeable and patient. Definitely worth going to this branch and seeing how they can help or what they offer!”
“Amazing banking experience every time I go. They even offer free notary services to BECU members. Shout out to Nhu for making an otherwise drawn-out experience, fast and simple!”