AutoZone on 272nd Street in Covington, WA, is a trusted retail store for auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and helpful staff who go out of their way to assist. Several reviews highlight the excellent customer service, including help with code scanning, finding the right parts, and even providing advice on car maintenance. The staff is known for their knowledge, patience, and willingness to help, making the shopping experience smooth and positive. One customer shared how an associate named Dale went above and beyond by providing a correct part quickly and offering great assistance, even saving the day during a frustrating situation. The store is also appreciated for its ethical employees who communicate well about availability and can prepare parts ahead of time to save customers time. Many customers feel welcomed and valued, with some mentioning that they received cash returns without receipts and helpful guidance on vehicle repairs. Despite occasional issues with remanufactured parts, overall, the store maintains a reputation for good service and quality assistance. AutoZone Covington is a reliable place for vehicle owners to get parts, advice, and support for their automotive needs.
Poly is very considerate, professional and funny man thank you for the service
July 2024
Excellent service saved 5$ on my parts cheaper than my shop account at other parts house! Ty
June 2024
These folks are awesome. Took a return without a receipt. Gave me cash and sent me on my way. This is why I will go there for all my vehicle needs. Five stars. $250 purchase and they gladly helped me out. It made a huge difference for a poor man on a fixed income. Wanted to Hug them lol. Dissent want to make it weird though... read full comment
