Auto Repair near Coulee Dam, WA

“While on a road trip, my motorcycle got a flat tire. Mike and his helper pulled the wheel, patched the tube, and got me on my way. No one wants a flat, but Mike and MPH were, without a doubt, the right guys at the right place and time.”

“We stopped on our journey from Pennsylvania to Washington with a nail in our tire. The guys were very efficient and quick and didn't charge us a darn thing. Thanks for your help!”

“My 2007 Taurus had it's 3rd and to me final transmission failure conveniently 2 doors down from Jess Ford. I let the local peace officer on duty know why I was illegally parked in a no parking zone while he was setting up but before he was done to prevent wasting his time (A few guys enjoying tacos from the Taco Truck helped me push it out of the way of traffic and the no parking zone was the only place it wouldn't roll into traffic from, as the park pin was toast) and the officer said to go to Jess Ford in the morning, and I did. Trent helped me get into a great 2022 Escape that checked all of the boxes for me.* Cold weather package - check* All wheel drive - check* Renewed bumper to bumper warranty - check* Advanced active safety systems - check* Comfortable ride - check* Within my cash on hand budget - check* Service contract - check* No high pressure salesman - check* Absolutely not flashy - check* Not a peace officer magnet - WOW!* Fun to drive WITHIN the rules of the road - check * Low mileage dealer loaner - yes!* Reasonable fuel economy - yes please lower my carbon footprint further thank you!Both Trent and I were entirely willing to walk away from a deal even though he was motivated to sell and I was motivated to buy, and the negotiation skills we brought to the table together was exactly what sealed it for me. He gave me a ride to the Credit Union in a really cool fully Electric Cherry Mustang which would have been really neat if:1. I had a circuit already in place to connect a charger, OR I wasn't a renter and had the ability to hire someone to install one OR it was a stand-alone hybrid 2 AND I was 20 years younger AND lived close enough to a track to REALLY enjoy it3. AND it was within my cash budget.4. AND it was not an eye magnet (peace officer magnet - I respect your dedication to public safety and IF you need to use your time to help me understand why I'm getting your undivided attention that's great and I'm paying attention to every syllable but I prefer to let others need it)BUT that's ok, I think mine is a better fit for me and good luck to whoever ends up with that pretty beast - I hope you are a peace officer who can really enjoy every moment with it. You've earned it and I'm sorry we don't pay you more for your service.Thanks Trent and Jess Ford!”