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May 2024 by Rom Stallion
Really getting tired of how lazy this post office is. I understand that you guys are understaffed and over worked and have respected that fact until now. Lately your workers serving my route have smashed boxes and other packages into my mailbox, tho they do not fit, and have damaged quite a few of my orders, orders that cannot be fulfilled by any local vendor and on which my livelihood depends. Will be setting up surveillance and begin seeking legal council. You guys really need to do better.
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February 2024 by Gabe Agnew
Nice staff here
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January 2024 by Headsets 123 (mar)
Cara is the best!
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October 2023 by Michael H
Didn't even attempt to see if I was home before marking my delivery as missed.Update: I couldn't even pick up my package a day later when they marked it available for pick up at the office because apparently the delivery driver wanted to drive past my house a second time. Totally useless people.
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January 2023 by Scott and Candy Lincoln
If we could give the PO and employees a negative number we would. This PO is terrible now that you can't get your mail after hours, on the weekends and some of us don't want to go there during PO hours due to health issues.Earlier this week we learned of new information about why the PO lobby was closed on November 19, 2022. It seems that earlier the Postmaster had resigned herself to letting a homeless person stay in the lobby at night as long as they came later at night and left early in the morning. This apparently escalated when the weather got colder and so the Postmaster felt she had no option but to close the lobby to everyone in off hours. There are local resources for the homeless and free bus transportation on our Island so it seems there was no need to tolerate or accommodate someone sleeping in the lobby at night. This whole issue seems to have happened because of the negligence of the Postmaster and should have been addressed immediately by someone of authority. It is not her place to provide a sleeping area where people come and go to get their mail and packages during off hours.To add insult to injury, now we can't even mail anything in the drop box outside because it has been damaged and there is no timeline for fixing it. A week ago we had to drive to Freeland to mail a bill in order to use a drop box. That is ridiculous and certainly an inconvenience for everyone. We wrote to the Postmaster asking if it wasn't possible to get some night security down there so that the PO could remain open and also on the weekends but to no avail. Her solution was we could come in the early morning when someone opens the building. Well, we can't see if someone is there from our home so why would we go sit down there waiting for someone to open the building. We have not gotten our mail since November 22, 2022 so we haven't gotten any Christmas cards or time-sensitive mail since then. Very frustrating when we pay $166.00 a year for a box which is supposed to be accessible 24/7.
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December 2022 by Brian Boyd
The fact that the lobby is closed really removed the convenience of having a personal post office box. While I understand the reasons for the short term after hours closure, the fact that this is still going on is unacceptable. I (and all the other box holders) paid for a box and expected access under under the conditions we agreed to in our contract. That you are now withholding access is really a breach of that contract. Very disappointed you haven’t come up with a solution.
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December 2022 by Christi Beach
We have had a PO Box here for just over a year, and I cannot express enough gratitude for the awesome gals that work here. We are a small island community, and well removed from the I5 corridor, so mail takes longer here. It just does. My personal experience is that the EPIC team here in Clinton will do whatever they can to help find lost packages, track down the source of any issues, and greet you kindly and graciously every time you come in. Their jobs aren't easy, but MAN they are awesome! So thankful for our awesome Clinton Post Office team!!!
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August 2021 by heath adams
Awful people, can't even begin...
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February 2021 by Jon Steffen
The driver left a missed delivery slip in my mailbox on a Saturday while I was home.
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March 2020 by Mick Monarch
Seriously take your packages anywhere else. You would almost be more guaranteed of delivery if you just took your letters or parcels and just threw them in the sound. I only drop items off here when there is no other option, and half the time the parcel gets misrouted, or delayed simply because it was touched by the staff of this P.O.
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September 2019 by Lyn Jones
Twenty years I've held a post office box here and received stellar service. They know my face and PO box number and fetch a package when they see me. UPS and FedEx deliver here so no worries of front porch robberies. Staff slow only when new or being extra patient with a senior. No rudeness here ever
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April 2019 by RE/MAX Property Specialists
Great place, very clean. Everyone that works here is wonderful. It's my favorite stop of the day when I have to run errands.
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January 2019 by Georgia Hatte
The United States Postal Service is a cute little post office on Whidbey Island, very friendly staff and very helpful.
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December 2018 by Susan B
everyone here is friendly and nice, always greets me when i walk in. what a delightful post office, other locations should definitely take note from this location on how to run a proper operation.
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June 2018 by Julie Spangler
Counter people are grumpy and unhelpful. I refuse to go inside.
