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February 2024 by Michael Allen
They were very good and helped my cat with his paw. Excellent service
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February 2024 by Blaice
My wife was insistent on bringing our dog into the vet for minimal persistent swelling of her dew claw. She confirmed that the only concern was said dew claw. They look at the dew claw and tell her to bring her back in, I have a lot of questions that were not asked or answered. They say the nail could be broken under the nail bed. Give no indication on how they would confirm this without an xray.She takes our dog back in, she has a split nail on her first pointer toe, which is long standing with a healthy nail growing in and easily could have (and was being) managed by us. Our dog had zero pain. They board her and we get her back in the evening with a soft splint cover to avoid her biting/licking. Still no clarification from vet or tech, only front desk. I’m far from satisfied from what this entire discussion/operation seemed to comprise of. Questions I asked my wife were not broached with her by the vet (if she even talked to one). I was averse to taking our dog in for the first place with the assumption of superfluous assessments and treatments which, unfortunately, would have been better than we received.Two days later our dog is limping around, original bandage wet from the hospital. We remove it to replace it and see a completely exposed quick on her pointer toe with absolutely nothing done for the dew claw we brought her in for. This vet clinic has the worst communication I have ever seen which was an immediate red flag and they literally performed a sedated operation by A TECH (not even the actual vet) on the WRONG CLAW for what we brought her in for. If I could give 0 stars I definitely would, likely negative.Sure it’s my fault for not being more involved in the questioning due to not wanting to bring our dog to the clinic in the first place, but unfortunately I wasn’t surprised with the incompetent handling of our dog. However, I get to handle her in her debilitated state currently when she went in pain free, and now won’t weightbear through that paw, so that’s great. My wife is never taking any of our animals to this clinic again, and I will strongly recommend to anyone we meet/know to seek another vet clinic. Glad we wasted hundreds on something we didn’t even want. Enormous ?There were also police inside interrogating someone when we came to get our dog, so add that on top for an additional unpleasant experience. Claiming I’m unimpressed would be complimentary.*Edit: the owner agreed to a refund without contention and apologized to my wife for the breakdown in communication. I believe this may pose a learning opportunity. I think the claw in mind should be specified in both the written agreement and the receipt. This would rectify at least one level of miscommunication. Our bill simply stated split/cracked nail, but did not indicate which phalanx. We appreciate the way our complaints were handled and see why this vet was recommend by others, but we will still refrain from bringing our animals to this clinic in the future.*
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February 2024 by Jonnie
Grateful for these hard working folks!
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February 2024 by Carolyn Yorke
Great Service! awesome with my animals .
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February 2024 by Brigitte Yarborough (Brig)
Great staff, great atmosphere, could use a little bit clearer communication between patient (dog) owner and staff about procedures and requests.
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January 2024 by troy wisher
Very professional and friendly
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January 2024 by Marcella Rodgers
Our whole family takes their furry loved ones to Riverview. Their team is the best and we know we are in good hands with anyone in the facility.
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January 2024 by Stephen Hutchings
VERY pleased with their service, friendliness and reasonableness. Dr. Bill is a gem, who genuinly cares for his furry patients. I see a heart in that man, and I know he was created to do just what he is doing. I sure appreciate his attention to my Coco. A busy office, because of the care they are anxious to provide to their clients.
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January 2024 by Lori Chapman
They were so great with Mac and came to the house for her final day. They showed such compassion. Thank you for making my hardest day a little more comfortable.
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December 2023 by Charles Nelsen
Wonderful Vetrinary Clinic, the doctors, veterinary assistants, and their staff are caring, compassionate people who love animals and love caring for them. I take all my pets to Riverview and have complete confidence that they will be treated very well by knowledgeable professionals who will diagnose them correctly. They provide you with a clear explanation of whatever is going on with your pet. I would recommend them to anyone.
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December 2023 by Mark Johnson
Took my friends dog to get groomed. Friendly service.
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November 2023 by Sharon Baumgardner
My veterinarian and the entire staff are so wonderful! I highly recommend this veterinarian clinic! They are very caring and take the time to explain things. It's not about the money! Love them! Made things easier for me. ?
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November 2023 by Mike Rios
The calmest visit at a veterinarian office ever. Our girl actually fell asleep for a few minutes on the floor of the examination room. Tell me she wasn't relaxed. It helps that the vet tech Harley was so gentle with her the whole time she was being examined. The doctor took tremendous care while seeing our pup. I have nothing but high praise for the staff. Thank you all for treating Rusty like one of your own.
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October 2023 by David Luptak
Very friendly and practical staff. Didn't try to upsell any services and actually talked us out of meds we used to give our dog in Oregon.
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September 2023 by Susan Woods
I just wanted to say Thank you to the staff. I apparently didn’t read my take home paper well after a surgery and was supposed to take my dog downstairs to have her sutures taken out. There was no way that was going to happen that day because my back and hip were out. They graciously jumped up and said they would take her and stay with her and bring her back and it was a relief to me physically as well as mentally because the same person stayed with my dog. Also during the recovery period I was worried about something and sent a picture and they responded quickly with a Drs response and again it was a relief. Keep up the awesome caring work.