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April 2023 by bran wag
We were told our taxes would be done in a week. After 3 weeks we contacted them. And they said call back at noon on the 15th of April to see what the progress was. We went into the to the building and saw them in person. Within two days our taxes were done. I feel like we were lost in the shuffle. I would expect better service for $300.
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April 2023 by Amber Violette
Aneita at the Clarkston office was amazing! She listened and asked all the right questions, even gave great advice for future tax years . I plan to have my taxes done by her every year from now on!
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December 2022 by Kylee Logsdon
I’ve never made a bad review for a business but here I am. I only needed them to file one year for me and it should’ve been very simple. During the whole process the lady kept going “oops didn’t mean to do that” and “oh I’m confused” “oh wait let me change that”. She opened up the wrong year that had already been done a year ago and then proceeded to tell me I needed to pay them even though that year has already been taken care of. Then I’m waiting to get something in the mail about my taxes being filed and nothing comes. So I call them and seems that they never even filled them because “I didn’t pay them” which I’m pretty positive I did so I go back in and they tell me that my taxes need fixed and I still need to pay so at this point I give up and just pay again and the new lady gives me copy’s of my taxes to mail in myself but across the papers it says “Clients Copy” I ask if this is okay and she’s like “oh I didn’t notice” then she tells me she’s not able to print a clean copy and says they won’t care. I’m just so very frustrated with this whole process and every time I went in to try and fix this problem they’ve made they keep messing it up even more. I understand little mistakes now and then but not every single time! It’s been a horrible experience and I will never be going back! I probably could’ve done a better job myself and I’m not even the professional! So save yourself the worry and take your tax business somewhere else.
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April 2022 by Jeffrey Welle
been using H&R Block for a bit now, never dissatisfied... always friendly... good people.
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June 2021 by Chance Bentley
I paid 140dollars for them to do my taxes back in January I never got my taxes back when I called no answer
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April 2021 by Jeff Watkins
Got my taxes done quickly but it cost me a fortune to get my business and personal taxes done
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April 2021 by Deb Thompson
RACHEL ROBESON WAS A+ GREAT! I HAVE USED H\\u0026R BLOCK FOR YEARS. SHE WAS THE BEST.
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April 2021 by Andrew Ingram
With everything going on between jobs, economy, taxes I was confident that I would have everything covered if I went to HR
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March 2021 by Amber Seaman
Because your like best ever I've been using HR&Block for almost 7 years even when I was little I use go with my Dad! How awesome
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March 2021 by Google user
Because your like best ever I've been using HR\u0026Block for almost 7 years even when I was little I use go with my Dad! How awesome
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March 2021 by rick vance
i have a very simple tax plan , your cost for this very steep
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March 2021 by Larry Barker
Rachel is great with the public and very professional
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February 2021 by Erica Drewery
It has always been easy to file, and our tax assistant (Rachel Robeson) made it just as easy to file without having to come in to the office at all.
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February 2021 by Zach Davis
They’ve had my taxes for over 10 days. No phone calls. Txt nothing. Was hung up on three times. And taxes were not even looked at. Worst service I’ve ever had. And Jon was the one supposedly doing my taxes.
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February 2021 by John Anderson
its a great and easy way to make sure that my taxes are done correctly. Took only 10 minutes But costed me nearly $400
