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May 2024 by Bridgette Allenbaugh
I'm so mad the one time I need to use this phone I have no service I hate you so much
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January 2024 by Debra A. Muller
Received very poor quality service. Sales representatives will say anything to make a sale, true or not.
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November 2023 by Riftmaster
The guy I talked to helped lots with rederecting me to the tech support
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November 2023 by Kenneth Anderson
My wife went in last week to inquire about home internet. When are the representatives said that we had to have us cellular Mobile phones to qualify for the internet. I just got off the phone with corporate and this representative flat out lied to my wife's face. I believe he is just trying to take advantage of a female and he needs to be put in his place we used US Cellular for 10 years and simply changed mobile phone cares because they were much cheaper and more gigabytes I still want to use your services as in home
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November 2023 by Hannah Souza
Don't do it. They sell you things without telling you important fees. You will be locked in for years.
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October 2023 by Kenneth Pennington
My wife went in last week to inquire about home internet. When are the representatives said that we had to have us cellular Mobile phones to qualify for the internet. I just got off the phone with corporate and this representative flat out lied to my wife's face. I believe he is just trying to take advantage of a female and he needs to be put in his place we used US Cellular for 10 years and simply changed mobile phone cares because they were much cheaper and more gigabytes I still want to use your services as in home
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June 2023 by Margie Miller
Sergio and Mike are the best! They have so much knowledge and so much patience with us older folks!
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May 2023 by SweetPeasMom Beard
The customer service representative that helped my client here was wonderful and very patient and understanding of his needs
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April 2023 by Jerme Miner
They're my cell provider, good I suppose but certainly not what they used to be.
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February 2023 by Raceguy066 A
Be warned! Read your contracts thoroughly before you sign anything. The manager and one associate will attach services/fees to your account. We were sold a "free" tablet that was never free.We trusted them. Us Cellular corporate is aware of this problem.
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February 2023 by Shawn A.
Beware of the Chehalis store. To say they are unethical is kind. The manager is aware of the associate Michael Monroe deceiving people by selling addons and "free" items. Read the contract carefully before you sign anything. I have made corporate US Cellular aware of this practice. We trusted them, my mistake.
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January 2023 by Mike Condon
Horrible experience! Decided to get first iPhone. Realized I was over my head as far as learning curve. Tried it for a short time and turned around in Randle to return it. Manager Emma Krenz tried to shame me into trying to keep it. Had to purchase a new Samsung even though I was away from store an hour and 15 minutes and couldn't get my old phone back. Okay, fine. Get my new phone back home and all my pictures and video of my beloved deceased dog Tank are gone!! I think she was upset with me enough to not recover them! Going there tomorrow and see what's going on!!
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November 2022 by Teresa Briggs
Staff was very helpful.
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November 2022 by kyle Larson
Clueless sales people who just make stuff up.
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August 2022 by Jody Welchko
Braiden of this location was very helpful when I bought a new phone. He can multitask very very well. There was supposed to be another person there but of course he was 45 minutes late. Braiden was professional to each person that came through the door and there were a lot in the time it took to get done with my purchase. Kudos to Braiden
