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December 2023 by Lisa Kowals
We just had our plush carpet installed and love it. The whole process from picking it out to getting installed went seamless. Highly recommend
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July 2023 by Flori Pondia
I’ve shopped here for years, large inventory of carpeting but they can obtain all the brands that are carried by Great Floors and others. They carry Vinyl, laminates, tiles, and best of all save big on remnants! Reasonably priced (Lewis Cty versus Thurston Cty). I used an outside installer, they used third parties as well.
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March 2023 by Jeanelle Reanier
We love this store! It's our go to for flooring projects big and small. Wonderful owners, super helpful and knowledgeable sales staff, and the best prices around. It's worth the drive from Lacey every time!
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March 2023 by Darryl Crago
Friendly and helpful staff with decent prices.
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December 2022 by Patti Mills
Thank you so much with helping us getting momma's RV closer to her moving in!
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November 2022 by Collin Foister
Apparently management is too confused to update their business hours on Google. Makes me wonder what else they're incapable of.We showed up at 3:30 on a Sat to pick up an already paid for order after driving an hours just to find the business hours sign on the door shows they close at 3. More steps will be taken, I'll make sure to help them correct this.Update: Upon pickup they did apologize before I even said anything besides the buyers name for pickup. And, unbeknownst to me they gave the buyer, my grandmother, a deal on the carpet. So far, they deserve an edit to a more positive rating.
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August 2022 by Eric Meyn
Very helpful. They called me back and stayed late to help me.
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July 2022 by JayKB
If you want rude, here's the place to go. Their communication, or lack thereof, sent out the rudest and most unpleasant person possible! We called asking for help to save, if possible, our flooded carpet. Instead of advice and help, we just got rudeness. Definitely not going to pay him to come back and have such rudeness and negativity inplace of good customer service when we reinstall the carpet! This company needs to get on the same wavelength as their customers and not waste their, as well as our, time!
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June 2022 by Virgil Bohall
Yeah they have great prices and their products also are abundant
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September 2021 by Joey Sherman
They have a lot to pick from a little on the spendy side! The people where very helpful!
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March 2021 by Kathryn Akins
Tickled pink with the carpet and service I received at Home Carpet Warehouse! My husband kept falling, and he decided he wanted a carpet remnant for more stability and a softer landing in the living room. Was helped at HCW by a very kind gentleman who patiently waited while I agonized over which one to choose. He helped me find one with a pad-attached backing that is the perfect color and size for the area we needed it for. Very pleased with the great product, reasonable price, and kind service I received there.
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March 2021 by Tammy Bailey
Rich is great! I wish they all had his customer service
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March 2021 by Carrie Mcmahan
Did not show up on the day scheduled and did not call.I had to call them when they were a no show and they said they would make it right amd I have not heard a word from them.very disappointed
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March 2021 by Fonda Mike Deen
From going to the shop and picking out our carpet to the estimate or who came out and estimated the footage to the 2 gentlemen that came in install our carpet it is absolutely gorgeous they did a fantastic job very timely in the job they did we will be recommending home carpet warehouse to all of our friends or anyone we hear that needs carpet thank you very much it was fantastic
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November 2020 by Peter Swartz
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