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“I needed to purchase a timing belt for my car. I looked everywhere for one. I called O'Reilly and they had one. I picked it up the next day. And it was reasonably priced. And came with a 3 year warranty.”
“I love the employees, always kind and polite. The store has a great selection of items in store and if you need something they dont have I have always been able to pick it up the next day”
Battery Stores
Battery Stores
Battery Stores
“This review is specific to my experience today at the Johnson Road, Centralia Washington store. First of all a local competitor failed to have the part I had ordered the day before and, even though I was sent an e-notice with invoice and digital bar code, once I drove across town and produced the confirmation the manager and three employees could not find the item. I was refunded and drove a few blocks over to O'Reilly Auto where within 5 minutes the employee, Hayden had the part in my hand. His customer service skills were way above average for someone who claimed only employed there for under six months. He was properly trained the way the store functions so well as it does - but beyond that he was polite and truly concerned about my needs. I told him he just made me an O'Reilly store fan for life! Now thats how you do customer service!”