-
May 2024 by Larry Bird
What a great place to get my mail always nice people and always super helpful.
-
March 2024 by Vladimir Fedosov
I ship 1000's of items a year with USPS(own business) and both the Castle Rock and Silverlake locations are awsome!
-
March 2024 by james harrell
I always have problems with them. I’d give less star’s if I could!
-
March 2024 by teri dunn
Love our local post office
-
December 2023 by Alexis Doble
I have had multiple problems with this post office. The manager is super rude, and they damaged my mailbox without replacing it. To top it off, their drivers are so lazy! I was home ALL day recently and we had a notice that they “missed us” when attempting to deliver mail that required a signature. So I will now have to go down to the post office to pick it up.
-
December 2023 by Ty Stephenson
I'm always missing my packages, always delivered to wrong addresses.
-
October 2023 by Cindy Ellingson
I always believed that Mail Carriers had the easiest jobs with decent pay. How hard could it be to be sitting down 90% of your day and casually heading through the city and delivering packages. WRONG. As I've learned, I couldn't be any further from the truth. After casing the mail themselves, then loading packages by hand themselves and mind you some packages weigh more than 50 lbs. They then have a limited amount of time to drive through rural parts of the County to addresses that often are not marked or the homeowner took it upon themselves to set their own place for a Mailbox and it wasn't legally approved so finding some of these residences can take them into the late even before they finally finish their route. No lights up in the rural areas, but plenty of off-road vehicles driving on the road as well as wild animals and loose running dogs who bark and growl. There's no telling how many bites they record annually. Unless they are salaried employees, they are then paid by the hour but here's something that you don't know, they only get paid for the 8 hours that it should take them to deliver the mail and this number comes from averaging the hours that other mail carriers did the same route during the daytime and who have years of service knowing the addresses by heart, so any hours beyond that, they don't get paid for. They're told not to back up, but how is that done when you are driving into a driveway?? They're told safety first, but make sure you get back by this hour, so while the upper management doesn't want to admit it, there is an expected performance, so unfortunately that means drive fast. Thanks to Amazon their workload is now heavier with the incredible amount of ordering that people do through the mail. Packages can be heavy and some of the carriers are women who suffer bad backs from carrying those around. They reduced the pay scale to barely nineteen dollars an hour for starting. Try to survive off that when rent is close to $2000.00 If they use their own vehicle, then they're supposed to be reimbursed, but that's not until after they've used their own money at the high gas prices and then if they get reimbursed, it doesn't always make it by the next paycheck. In training they tell them to really watch their paychecks and now we know why, because they are continually shorted by the USPS. The reason that they cannot deliver to long, long driveways is based on the rules set in place by the USPS, so don't take it out on your carrier. The next time that you see your carrier up in the rural parts of Cowlitz County, consider all of this B.S. that they have to live with and treat them kindlier. You'll get the best service that they can give you and you can make their day just a little bit better by being pleasant. They have families too and because of all of the reasons that I have just stated to you, remember they get home later than your average job and miss much of the family time that you get to enjoy.
-
September 2023 by sd dirt
Too often, they flat out won't deliver your package.
-
September 2023 by Noah Ojeda
Got pass port here never got it no trip to Mexico to see family and bye 2000 dollars
-
August 2023 by bob maki
Apparently, their drivers are terrified of a 2 pound puppy. They refuse to deliver packages because it is so vicious. But if it's not a vicious puppy, it's something else.
-
August 2023 by Anon Ymous
They will drive right past your house while you are sitting on the porch, and 10 seconds later, you will get a notification that "the driveway was inaccessible." They have the laziest drivers EVER.
-
June 2023 by Kathy Weissgerber
I go to this PO at least once a week if not more and have had great experience every time. The staff are friendly. quick and efficient.
-
May 2023 by Simuka Trusty
It was somewhat clean in the lobby where customers check their boxes.except for the table to open your mail where other customers left their junk mail. Other wise clean .
-
February 2023 by Kym Gensman
Castle Rock is small, so having a PO box is the way to go, but getting your mail without having to complain every day would be nice. I have to go in with my phone and have them physically check the back where my packages are. It says delivered but it's never in my box, or even the lock box. Multiple packages have been delivered to the wrong po box, or never even delivered at all.
-
December 2022 by Rodney McDowell
Thank you for delivering my package on my fence post in the pouring rain all night. What kind of person does that. It was in a cardboard box and it was Christmas gift. If this was you . you should be fired. It's apparent that castlerock wa should rethink how the carriers do their jobs.
