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February 2024 by M and T Meier
Ordered 2 regular burgers after asking what was on them. The girl at the register was totally disinterested in her job but took our to go order. We waited to open our food until we were back in the car and on the freeway only to discover they had nothing on them except a hard overcooked burger. No condiments, no pickles, absolutely dry. This is the second time this has happened so it was not a fluke. Tried calling and no one bothered answering the phone. Very disappointed.
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February 2024 by expert wolf
The food was excellent. The service was subpar. The young employees you could tell definitely didn't want to be there working. Customer service wasn't bad or rude it just was nonexistent.Parking: Large truck stop, so parking was plentiful.Kid-friendliness: Very kid friendly.
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January 2024 by Sushi Ball
Vegetarian options: Beyond burgerSides
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January 2024 by Amarrah Harris
Got the entirely wrong burger. Ordered a bacon cheeseburger with no onions. Got a mushroom onion melt. Couldn't even eat it. I saw that they were busy but seriously?
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January 2024 by Fuck Off
Chicken is yummy as hell but not worth
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December 2023 by Jennifer Turner
The A&W root beer fountain is contaminated. It lead to vomiting, it was the only thing I had for dinner I did not finish as it tasted funny it made not want to eat and sick with some kind of foodborne illness.
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December 2023 by Gabe Hull
Great food. And right next to the cheapest gas around!
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December 2023 by Mike Herbert
One of the best fast food experiences lately!
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December 2023 by Jimmy Huynh
Went to A&W Restaurant for the first time. It was connected to the Space Age Fuel Station Travel Center Castle Rock Toutle River Rd. Went there to get some quick yummies because we were pumping gas and it’s very convenient too! Ordered the Double Spicy Papa Burger combo with onion fries and a drink. My hubby ordered the Sriracha Cheese Curds. Super delicious ?. Highly recommended! Love love love it ?
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November 2023 by Randy Payne
New place. Good service. Good food. Loved the original rootbeer! Yum!
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November 2023 by Cindy Hovey
Stopped in late on our drive home after finishing a softball tournament about 45 minutes away. Drive-thru worker that took our order was the BEST. Made us all feel right at home, very personable. I can't even explain - it was just a perfect experience. If I ever have a food business, I want this person working for me. I don't recall the name, but I believe this person was using a cane? The food was hot and just delicious. I can't wait until the next tournament in a few months, we will stop there on the way, and then again on the way home!
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November 2023 by chris gaither
Good food
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October 2023 by Jessica Carrillo
Love A&W , & most of the crew there are very kind and sweet . But can you please update your hours . Sucks showing up and your hours aren’t the same as it says online.
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September 2023 by Thor williamson
Terribly managed, 20 to 40 minute wait for cold old food. Workers complain of being short handed but show no
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September 2023 by Kimberly Ann
Stopped in on a quick pit stop on our trip. Our kids have never had a&w so we decided to let them try it. So we order and the lady taking our order is coughing, no big deal, I assume allergies or something. We get our number and we wait. And wait. And wait. So now I’m watching and witnessing her coughing all over the place. Over and over. And then make ice cream shakes, doing all the front end things. Never washes her hands. Not once. But we are waiting for hot food. And they have explained it will be a wait. Someone went home sick, and they have a new girl starting tomorrow. So, we understand but we are watching how they all work. Drive thru girl stands there, does nothing. The front order taker is taking orders and making all the ice cream type things. And the cook is in the back. Not one single worker can help the other it seems. Drive thru girl stands there explain to us how they are down people and they only have one cook in the back. There are probably 3-4 orders waiting with us. That’s it. We wait and I start realizing we’ve been standing there for 30 mins. So I say something to the order taker gal. She again explains they are down people and there is only one cook, yet no one goes in the back and helps the cook! Insane. Good is sitting in the hot area just sitting there for over 20 mins. But it’s not ours, I don’t know who’s good it was, but nobody wants fries onion rings and burgers that have sat hot for 20 mins. I finally ask again for an update and how much longer. It has now been 40 mins! 40 mins for two burgers, and chicken strip meal. Insane. I’m left with no choice but to ask for a refund. The lady at the front doesn’t know how, so the cook comes out to refund me. Gives me attitude because they are down people and now she has to come out here and refund me. So the order taker goes in the back to attempt to cook while the cook refunds me, but quickly comes right back and says, I can’t do any of that back there. Insane! How do you have people working that can’t jump in and help the others? Weird experience. Nobody wants to wait for over 40 mins for fast food. And nobody wants food that’s sitting in a hot food holder for 20mins. We got our refund and walked right over and got hot food in the gas station that a&w is connected to and got chicken strips and Jo Jo’s for half the price and walked out. I really hope the owner of a&w sees this review. Something has to change there. It’s such a busy truck stop, and the a&w experience was laughable.
