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March 2024 by Dan Tinker
Took our newly purchased truck in to have the outside/inside detailed and came away very disappointed. The outside had major water spotting on one side which they were able to remove but left water stains on the windows - also how do you wash a truck and leave the bed completely untouched with rocks, dirt and a pen still left? The inside was fairly clean when we took it in but stressed we wanted it to look "shined" up. We picked it up at 6:40 PM so really had no opportunity to check it out in the dark. We returned early the next day to point out what was missed: the windows were still water stained, the visors were still spotted with food, the air vents were dirty and the door trays had dirt in them. The seats didn't appear to have been touched. The only visible cleaning was the mats had been vacuumed. The owner agreed that a better job could have been done and we made arrangements to return it on Friday. They had it again for the whole day and It didn't appear anything had been done. Everything we had pointed out was still the same. We chose to just give up rather than pointing out again what was missed and leaving the truck for a third full day - we left - lesson learned. As it was, we spent over $400 for a bad car wash. We have had vehicles detailed before and know what can be done, what to expect and for much less money. They all came back cleaner than new! This experience was very disappointing and we will never recommend them. We wanted to give our business to a local and apparently chose poorly.
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February 2024 by Sheryl Stansell
I dropped my car off this morning looking like a French fry factory, and picked it up this evening looking like it was brand new off the lot. I’m tempted to not let my kids ride inside it anymore. The cashmere auto detail team did such an amazing job!
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November 2023 by Angie Stay
Appreciated the quality work, quickness of repair and reasonable pricing!Services: Auto body & trim repair
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October 2023 by Loraine Underwood
I enjoyed doing business with Alex, recommend this shop to anyone!
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March 2023 by Moises morales
Very good service
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August 2021 by Jack S.
Our check engine light was blinking we called the Ford dealer in Wenatchee and was told they could work us in in about 16 days. I called and asked if he could diagnose the problem. Luis was able to work us into his busy schedule , diagnose the problem, get a new part and fix it in a little over one hour. We weren't over charged for labor or parts and were able to continue on our trip without further delay. Great job Luis!
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June 2021 by Donald B.
While we were staying at the Chelan County Expo Center in a motor home, our towed 2012 Honda CRV developed a screech (loud noise) in one of the rear wheel assemblies. We arrived at Zavala's which was nearby, afraid to drive further without further investigating the problem. The Zavala manager, Luis, backed up the car two feet, heard the loud noise himself and immediately moved the car into the work bay of garage where he removed the rear tire and shortly found a stone(s) in the brake assembly. We went to the office to wait, but we hardly had time to finish two sips of coffee before he had the tire back on with a clean bill of health! Thank you so much for your friendliness and competence in repair work! While I was in the shop, a nice looking working garage that spoke of extensive repair work going on (a engine was on the hoist), I could see that the shop was run by very knowledgeable guys. Thank you SO much for your very timely help for getting us back on the road. We appreciated all you did for us!
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March 2021 by Tristan A.
I had hit a very big pot hole on highway two on the way to Leavenworth and one of my corners suspension got shot. They fixed her enough to make it back home, much appreciated they were open on a weekday and took some time at the end of their day to help me out!