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July 2023 by Doug Mabry
Poor service. Shown a topper and told the price was 140. They took over 30 minutes to create an account and sell it. They brought out the wrong product. I pointed out it was the wrong item. They had to refund my money. Was then told the right item was an additional $100 and it would have to be shipped.
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April 2023 by Marie Campbell
We were able to find what we think will be the right bed for us because of the way it is demonstrated. We had a few days to think about it. We are getting more plusses than we were aware we would get with this bed we choose. We don't have the bed yet.
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March 2023 by Larry Goza
Taelor Zellerhoff was very knowledgable and was a lot of fun to work with. She should be recognized for all her knowledge and putting people at ease.
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September 2022 by Judy Rudd
A very nice young man who said he was new but answered all my questions. Very helpful and courteous.
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August 2022 by Haylee Dawn
I never leave reviews for places positive or negative. My partner and I stumbled into this location with only half the intention to place an order. We just wanted to lay in the beds and chat about what we want in the future but not anytime soon. Taelor our salesperson was so knowledgeable after only being there for 3 weeks and had exceptional customer service skills. The whole staff was incredibly friendly, funny and welcoming. I believe we ended up being there for about 2 hours and had zero issues with it. I could’ve chatted with them for longer! We placed our order and are super excited for the mattress to come but I do hope Taelor and the rest of the staff here are well taken care of by Sleep Number because these are the kind of employees you feel grateful to have. Thanks again guys!
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July 2022 by Amanda Stinnett
Josh was awesome in making sure we were set up with the bed that fit our families needs.
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May 2022 by Leslie Burton
Jeff helped us with our purchase. He was very informative about the sleep number beds and how they work. He was super patient and gave us space and time to make the right decision for us. I would send any of my friends with sleep problems to see Jeff
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April 2022 by A. Barajas
My Sleep Number Experience after 3 years of having my bed. Sales are very helpful and convincing as to why you should invest in your sleep, right. Because we spend 25k + on a vehicle why are we sacrificing our sleep buying cheep uncomfortable mattresses, right. Purchase went smoothly of course, during installation technician realized that one of the foot warming pad was not working, we had to wait a 6 weeks for the replacement to arrive and to have it installed, as soon as the 3 year warranty ended the same warming pad quit working and had to pay a percentage of the part to get it replaced on top of technician fee of $99 to come and install now have to pay another $99 technician fee because of the air chamber is not working a total of $299 you would think that they had a better warranty for a 10k + bed that now is costing me close to $11K and I feel so used and stupid for buying a bed that has only causing me stress instead of a good night sleep. So Watch out and read the fine print in your warranty please. Because it is a SLEEP NUMNER but in my case is this kind of $$$$ number.
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January 2022 by Gordon H.
no service after sale, piece of crap. Don't by
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August 2021 by Mark Guidi
Sasha was great, answering all our questions about the different beds and bases, and showing how the new models are different from the one we have. She even worked her way through our complicated payment requests! If you visit the Camas store, definitely ask for her.
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July 2021 by Linda Phillips
Staff was helpful, but I just can't get past the feeling I'm camping. ?
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May 2021 by Carrie Shifflette-Hughes
Chris was extremely helpful, patient and knowledgeable about all the products. He worked with us for a long time to find the right fit for us.
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April 2021 by Tim SNG
-$10k bed without a vibrate function?-Delivery team won't remove old bed base... They'll remove the mattress but not the base?-Takes them almost A MONTH to deliver...Why would anyone deal with these people?
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April 2021 by V.Kangas
Chris was super helpful and worked with our needs to get us the best deal for what we wanted.
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February 2021 by Leif Liljequist
Chris and his team and absolutely amazing. Every step of the process was fun, educational and easy. It's tough to get a perfect score from me regarding customer service, but these folks truly went above and beyond.
