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August 2023 by R C
I have shared branching and they always were helpful, fast and friendly. They represented themselves well.
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May 2023 by Bayley Christison
This isn’t my normal branch but I went in there and was blown away by the employees. Lily was super friendly and very helpful. She went above and beyond to help me out. I was also helped by Jessica who I only received a call from so I’m not sure if she’s from this branch. I love IQ and I have several loans/accounts with them but I would specifically recommend this branch and its employees.
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October 2022 by Scott Hutchinson
Super chill place to sit in the parking lot and wait for your nephew to deposit his employers bounced check. Very few people here and not crowded at all. He's been happy with this bank. ADA friendly.
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February 2022 by Lindsay Scribner
Not sure why they're closed on Saturday wen other locations are open it would be nice if they did open Saturday because it's closest to my apartment in washougal
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December 2021 by Adam Stacey
This branch has super friendly staff that helped me open accounts for my kids. They even gave my kids a box full of activities.
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August 2021 by daniel bautista
Amazing service Tanya ! Just went above and beyond to help me so thank you to them
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April 2019 by Israel Williams
Very irresponsible bank they lost my cars title and the showed no remorse and did no apologize when I find out. They seemed very uninterested on the phone and offered me no assistance. I asked what they could do, and the lady helping me just stayed awkwardly silent. Now I don't have 17k cash and no title. I plan on reporting them to the DOJ and pursuing further action. If you like working with children this a great place to go. Such a waste of time...
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October 2018 by Cedar Lapp-Ngauamo
I went in to open a business account and Kristi was amazing! She was friendly, fun, and excited to hear about my company. I love iQ!
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December 2017 by Joe Harris
I went in to see about opening an account the asst branch manager was rude acted like it is a privlige to be with them when it is not theres lots of credit unions around the area
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October 2017 by Joyce P.
I joined IQ Credit Union several years ago besides them being an inconvenience of only be in Clark County. All their services are horrible and if you don't have a computer and call them to make a payment they want to charge you $10. Since they don't have an automated system to call to make your payment I don't think it's fair to charge. I wouldn't recommend them to my worst enemy!
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November 2016 by Ester Dizzle
My husband took $100 out of the ATM but his money never came out. When he went inside to talk to someone they acted like he was lying and wouldn't even check the ATM camera. We then had to dispute it with our credit union which is BS since they never gave us the money. We will never come back here for anything.
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April 2016 by JP Freeman
Friendly staff inside but usually stick with the atm where I can deposit checks and cash. Super bonus that this institution is in network with my company's credit union.
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May 2015 by David Jasmer
While not having had the opportunity to use Brittani personally I have the privilege of meeting with her weekly and it is easy to see her passion for what she does. She takes the pain of buying a car away and goes above and beyond for every one of her clients. In knowing numerous folks who have used her there is not one that has not been blown away by Brittani and the IQ team. Whether it is needing a loan or help finding the right car you are sure to be taken care of.
