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April 2024 by Megan Lee
The pharmacists that handled my prescriptions this morning were so friendly and helpful. I was very sick and they made the experience of handling my insurance issue and getting my meds quickly a breeze.
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October 2023 by Floyd Campbell
Pharmacy staff clearly hate their jobs. Every time I come here I get a different answer to the same question. Trying to do a simple transfer and had to come 3 different times and never ready. Had a message in my app about a prescription being ready, yet when I got there they knew nothing about it, despite talking to them a few days earlier. Kept insisting my app should have certain information about this prescription, yet kept showing her their was no information getting very rude with me
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October 2023 by Mac Cam Anh
Never open on time. Employees just ignore customers. Really weird place. Seem like bad management practice going on there.
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September 2023 by Linda Conklin
Poor customer service, no consideration for your pain, send you home without one of your prescription and not tell you it wasn’t filled because you are out of that medication. They are too busy to care.
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September 2023 by Robert Archer
Easy parking, friendly staff, well stocked
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July 2023 by Amy Yang
Very poor customer services and the restrooms are not open for customers ☹️☹️☹️☹️
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January 2023 by Dan Henderson
Ive been shopping Walgreens Burl close to 10 years..I spend approx1500 to 2000 dollars co pays for prescriptions yearly. 70 year old male with Copd told I had to go over to Mod Pizza when requesting to use the bathroom. I wonder if Mod Pizza knows Jaylinn an employee at walgreens is sending their customers over there to use the facility. I'll be switching pharmacy's. If I'm getting meds a vaccine or shopping the last thing I wanna do is walk over to another establishment to use the bathroom.
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December 2022 by Jon “Tenacious” Bon Jovi
You will pay over 25% more without coupons which requires downloading their app to a smart phone, giving them your phone number and scanning the smart phone which I refuse to do. I will never shop at another Walgreens and suggest you do the same.
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October 2022 by Khali Andrus
Understaffed. I've had my booster shot cancelled three times due to lack of technicians often with little to no notice. Not the employees fault but very frustrating none the less.
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October 2022 by Amy H
The average wait for any vaccine is 45 minutes with an appointment since I’ve had three appointments here so far. This is an extremely disorganized store. If it weren’t for the location, I would not come back.
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October 2022 by Ken McEnany
If your going for a shot - beware!! They were at least 45 mins behind on the day my wide and I went. Probably not the techs fault but a huge scheduling issue.
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September 2022 by Shawn Williams
Ridiculous customer service!No washrooms available for customers, when approaching an employee to request the code, they said they are not open to the public as multiple people "like you..." (me, as assumed by the employee) use it without buying in the store.What they are not realizing is that people like me STOP BUYING THERE BECAUSE OF STUFF LIKE THIS!!I left my basket on the floor and left the store...I completely understand the washroom is a privilege and not a right, but making a move like this is not the right approach.
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September 2022 by Brandey Davenport
My prescription has been on backorder for 2 weeks. I leave for vacation TOMORROW. How does this even happen. I'll be taking my business elsewhere. Step it up Walgreens.
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August 2022 by Max M.
Walgreens as a store is dependable and their people so far have been great. The Pharmacy on the other hand is from Mars as far as Walgreens is concerned. The pharmacy in my opinion is the worst I've ever encountered. From the front line service to the Pharmasist! Zero stars!!! This was the straw that broke the camels back. After many failures with the pharmacy, this one takes the cake. I'm a diabetic and my medication is life dependent, of course this is important to me. They could care less and they have this who cares attitude, it is what it is. The pharmacist today in her own words told me to take a hike, go someplace else if you don't like it. Again the store is aces with me, but the pharmacy is useless in my book and from the reviews I've been reading on here, I'm not the only one that thinks so.
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July 2022 by Eric Rich
Pharmacy decides to close early on a whim and has no issue looking you in the face while doing so in the drive thru. Definitely not recommended
