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July 2023 by Northwest S
I would honestly give them no stars if I could. I checked in with my nail tech consistently throughout what she was doing making sure that I was getting what I wanted and she constantly dismissed me and lied. I asked her if she'd be cleaning up under my nails when she was done or before and she said yes she cleans them after she applies the polish and then when I asked her when she was going to do it she said she didn't have the tools to clean my old nail from under my new set. She hurt me and blamed it on me. My grown-out nails looked better than the new set she put on.
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July 2023 by J R
This is the third time I’ve gone here. I’ve given them 3 chances to change my mind but I will never be back. I would not recommend.Extremely questionable hygiene and cleanliness!! They do not use the disposable plastic wraps in the pedicure tubs like most places, nor do they have their supplies individually wrapped - OR even sterilized. They go between working on many different peoples feet without changing their gloves in between or washing their hands. They did not sanitize pedicure bowls between different customers using them, and the manicure soaking bowl looked like even the water in it was used! It was gross and cloudy.They seem to be very busy so I guess they can get away with such questionable business practices and lack of sanitization.They also do a poor job at times and the polish never seems to last as long as it should. Starts chipping and cracking within the the first week on the pedicure.The first time I went here, I got a mani and pedi and the quality was ok but the guy who did them was EXTREMELY RUDE.It was years later that I finally went back.Got a pedicure last month and it was pretty sloppy and didn’t last very long at all.Then I just recently got a mani/pedi and a different technician this time was extremely rude. Actually a couple of the women were rude. It wasn’t as sloppy this time, and am hoping it will last longer, but there are so many better nail salons in the valley so I will never be back.
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June 2023 by Jazmin Garza
I went in for a basic manicure. There were 3 techs working and had a lot of customers. The cuticle trimming was not great, no towel on the counter under my hands or the wrist support like all other places I’ve been through. The hand massage was mediocre and I hated the feeling of the grit all over my hands after filing the nails (any other place has you wash it off) but since they were in such a hurry they were just trying to get me out the door. They charged me $5 on top of the service fee for a matte clear coat, keep in mind that a whole bottle of the OPI matte polish is $11. Can’t really say I recommend this place or that I’ll be returning.Service: Manicure
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May 2023 by Preethi Grace
I would not recommend, wasted my 80$ on the nails . First time ever i did in my life so horrible. Didn't even look good but they finished it so fast. I CALLED HIM THE NEXT DAY I HAVE TO LET YOU GUYS KNOW ABOUT HOW RUDE HE IS! HE WAS ALL MAD THAT I REVIEWED HIM ON GOOGLE AND I ASKED MY REFUND AND HE SAID 80 DOLLARS IS NO BUSINESS FROM ME AND HUNGS UP MY CALL. I COULDN'T IMAGINE ANY OTHER NAIL SALON AS WORSE THAN THIS. I COULDN'T NOT EVEN GET MY REFUND BACK. AND HE SAYS THAT HE IS PATIENT AS HE WAS UNCONTROLLABLY YELLING AT ME AND HARASSED ME THAT I DID MY MASTERS DEGREE AND SAID I HAVE TO GO BACK TO HIGHSCHOOL AND HARASSES SAYING THAT I HAVE TO DO MY BUSINESS SOMEDAY!My friends are laughing at my nails so i had to ask for a 80 dollar refund. I earn 80 if i workhard a day. Wow what a manager!! Didn't expect that from a BUSINESS OWNER!! JUST WOW!Service: Gel manicures
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April 2023 by John Gunderson
I specifically asked the gentleman not to use pink on the main nail bed, after arguing with me and him telling this will look better I still said no yet he did it anyway! He is aggressive, argumentative and rude! I will not be returning!Service: Gel manicures
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April 2023 by Adrienne Bourque
Very pleasant and helpful. Like their Tuesday complimentary beverage while you get0 pampered. Thank you.
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April 2023 by Douglas Palmer
Wasted $20 for them to slap clear polish on and send me on my way. Well actually they didn’t send me on my way. The one man out front texted on his phone until I asked if I could get another top coat put on so my nails were not so rough. There is even a hair under the clear polish on one nail. I will never go back to this place ever again.
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April 2023 by Jodi Lively
My daughter and I had an amazing experience here. So much so, we will be back again & again!Service: Pedicure
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February 2023 by Briana Snyder
This place was recommended to me! I was told they were friendly & did a good job. So glad I listened & gave them a try. I went in at open on a Saturday (scheduled appt) & they were very busy which I anticipated. The staff did a phenomenal job communicating w all guests while servicing us. I got a gel fill & a hot stone pedicure gel. The ladies were so kind, personable & funny. Already made my second appointment for my upcoming set and pedicure! I strongly recommend coming here if you like small family friendly nail salons who treat customers right!Services: Pedicure
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February 2023 by Angie Handy
I got a gift certificate toVIP nails for Christmas. I finally used it today.I was so Impressed the ladies were phenomenal. I will be back. It’s now my most favorite nail salon.Service: Pedicure
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September 2022 by Marquita M.
READ THE REVIEWS FIRST! Boy oh boy should I have read the reviews before I walked in. Someone mentioned a 12 minute pedicure... that's EXACTLY what I got too! Wasn't very friendly except for to those who seemed to be regulars. He did a super fast job on my pedicure , didn't cut my cuticles well or my toe nails. I after he "finished", I touched my big toes and asked him to cut the sides down some because I get ingrown toenails. FAIL! Another less than half job. My feet don't even look like I had a pedicure. I got an upgraded pedi $$$. He used the callus remover for 3 seconds on each foot! I got home and had to do it myself! I showed my husband my feet, he asked if I did them myself? Because he couldn't tell I went to salon. Embarrassing especially for a man to think they look unprofessionally done. I wanted a tip put on my big toe, he added just acrylic for $15. I'm sure that price was made up. I've done this before for $4 each toe. I have excess paint around my toe. I had to go back the next day because my big toe was messed up because my toes weren't dry. He added an extra coat to my toes, I guess he noticed what I noticed, poorly painted toes. Sad thing is, a lady who came in before me had someone else doing her pedi first and I finished my pedicure before she even started her second foot! Maybe it's the guy who does the rush job. People work hard for their money and my money was wasted! I'll never be back idc how full every other salon is in the area. I was also charged $5 because I had a little (literally 4 toes with a LITTLE) gel polish on my toes. I know places charge but it was literally a LITTLE. If I knew what, I would have taken a minute and peeled off the little that I had on.
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September 2022 by Crystal P.
A pedicure that takes 12 minutes? Really! No cuticle remover used, no callus softener, no lotion to feet or legs (requested no massage) but no lotion. Barely scrubbed feet, no cleaning under nails polish all over cuticles. Don't go here.
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November 2021 by Mandy Joseph
I walked into this business 7 minutes before closing, open sign was on, all the flashing lights. I was greeted by the gentleman that asked “How can I help you?” I asked if I could get a manicure with gel nail polish in which a woman who was doing a pedicure flatly said, “we close at 7”. She stared at me with silence, so I said I’d go. No asking if they could do something else. I’d be happy with just a manicure but after the coldness I figured their motto “where every customer is VIP” wasn’t fitting.It’s now 5 minutes after closing and their open sign is still on.
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November 2021 by Brienne Heckle
I’ve been coming here for a couple years and had no issues I came in today for almond shaped nails with a colored french tip, they’ve done the same exact ones with blue a couple months prior same person, I came in today and was absolutely upset with the finished product, I said I wanted brown, and they used a Pink color I never asked for and I said is it going to darken because i specially said BROWN, he said but it’ll be pretty, if i’m paying i want the color i asked for. I was very polite the whole time, whole nails were rushed. I paid 60 and tipped. Was hurting my fingers with squeezing and twisting along with bending my nail while filing. Never been so upset after getting my nails done but here we are.
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November 2021 by Jenevie Cayetano
Very horrible experience ever, paid $75 for some nails I wasn’t very happy with I asked for at least half of my money back but I got yelled at to get out and I asked to speak to the owner and they were ignoring me and telling me they don’t answer when she didn't even try to call never going back they were being rude when they were also doing my nails and pulling my hand. They didn't disinfect the station they put me in when there was someone else before me in the same station.Services: Acrylic nails
