The UPS Store #5499in Burlington offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally owned and operated store is known for its hardworking, friendly, and helpful staff. Customers appreciate the staff's patience, clear communication, and high-quality customer service, even during peak busy times. The store's small size and layout could be improved, but overall, it provides a great experience for its customers.