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January 2024 by Michelle Kerr
Amazing customer service and above everything, the custom paint matching is also amazing! ? The employees made me feel as if they truly cared about me and my experience!
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November 2023 by Shelly Kissinger
Took my car there for a repair after someone hit it. They did a great job fixing and got it done when they said they would. They also coordinated with the insurance company. All the staff was friendly and helpful!
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October 2023 by Sam Enright
Everyone at Skagit Grand Central collision was incredible. They took all my concerns and questions seriously, kept me updated all the time, and were friendly and professional. I'm so very happy to have my car back! Hands down they are the best auto body repair shop in all of Washington. Absolutely would recommend for all your auto body needs.
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October 2023 by Jordan L.
If you aren't expecting much and don't care about an orange peel finish, then this place will do. I warned them that I have experience with high end painting and I don't want an orange peel look but it didn't help me.....so one can conclude: this place doesn't do high end work!:(Service: Painting
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September 2023 by Josh Howard
A person's vehicle is part of their identity and when that vehicle is in a collision or damaged in any way. The owner expects the vehicle to be returned in pristine condition after repair. Unfortunately that is not the case with Grand collision. Not only did my vehicle come back in subpar condition but it also had damage that was not there when previously dropped off. Not only is this upsetting but it's extremely disappointing. I would not recommend Grand collision or any repairs and do not stand behind their work...
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September 2023 by Matt Bianconi
Wonderful service. They went above and beyond to find appropriate replacements and figure out payment through insurance company.
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June 2023 by Stacie Lewis
My teen daughter had her first accident causing some front end damage which needed repair for her to safely drive. We live on Whidbey Island and unfortunately, due to staffing shortages, the local body shops were completely booked for over 6 weeks out. Because she needed a car for her summer job, I started searching the surrounding area and came across Skagit Grand Collision. I was initially greeted by Bao and was provided professional and friendly customer service and understanding of the situation. Not only were they able to get me seen right away for an estimate, but they also were able to work me into the schedule for nearly immediate repair. Francisco kept me informed and made regular calls for updates. I was able to pick up her car in less than a week! The work was fantastic. Insurance was all taken care of by just providing the claim number. Easy breezy. Thank you all!Service: Body & Trim
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June 2023 by Taylor Berrian
Had my 2014 GMC 1500 repaired through Skagit Grand. The tech Eric did an amazing job on repairs making the truck look as good if not better than pre accident. The front office are pleasant and easy to work with. If you want it done right bring it to these guys. You can see the quality of their work and they stand by it!Services: Painting
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June 2023 by Brady Stroman
Took my car in after a front-end accident. I was on a somewhat pressed timeline because I had to travel for work. They were very communicative, did everything in a timley manner, worked with my insurance, and everything looked great when it was done. Will absolutely be coming back if I need anything else done.
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June 2023 by Legendary Hero
This place referenced an insane price of $13,000 to repaint a Ford Explorer the same factory color, and chuckled about it. I just got a different quote at another shop of $2,000. Talk about crooks.
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June 2023 by Stacie L.
My teen daughter had her first accident causing some front end damage which needed repair for her to safely drive. We live on Whidbey Island and unfortunately, due to staffing shortages, the local body shops were completely booked for over 6 weeks out. Because she needed a car for her summer job, I started searching the surrounding area and came across Skagit Grand Collision. I was initially greeted by Bao and was provided professional and friendly customer service and understanding of the situation. They were not only able to get me seen right away for an estimate, but also were able to work me into the schedule for nearly immediate repair. Francisco kept me informed and made regular calls for updates and I was able to pick up her car in less than a week! The work was fantastic. Insurance was a breeze. Thank you to all of you
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May 2023 by Darin Helt
Great people to work with. Got my car done rather quickly. Did a great job fixing my car. I highly recommend them.
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March 2023 by David F.
My car sat in their shop for over a month before they even started working on it. After I called, they said they had not gotten approval from my insurance company too start work. God knows how long it would have sat there before they actually would have reached out to me. Because of this, I racked up an extra month of rental car charges.The one month job turned into six weeks. When I finally got my car back, they improperly installed my windshield trim and it broke off on the highway, causing me to have to get it fixed, correctly this time, at another body shop. Extremely poor communication and shoddy work!
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February 2023 by Jon Vos
They did a great job! Good work and friendly people... But it did take over 2 months to complete the work.
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September 2022 by Joan Strong
This has been the best service experience I've ever had! Say and his team provided amazing service! They are patient, thorough and very accommodating! I really can't thank them enough for working with my scheduling issues and fitting me in. The work was done quickly, and I actually got my vehicle back sooner than expected, and it was washed and vacuumed! When does that ever happen?? My car looks great! This place rocks!!!Service: Body & Trim
