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August 2024 by Gary Simon
the most hassle free way to buy a new Mazda. great sales person and staff.
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August 2024 by Kathy Akers
Great experience. I never felt pressured or rushed. Great service, wonderful vehicles. Rubi is amazing. Thank you!
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August 2024 by Sunny D
Just purchased a 2024 MX5 Club. Live in Seattle, called them up, they (Derek G, who is a very friendly sales manager) placed the custom order for me online to my liking and worked we me on a fair price - I didnt have to make the trip up there. Once the car arrived they sent me a credit app at home, so when I went there all I had to do was sign the papers and drive off with the beautiful car on a sunny Sunday evening. Derek kindly showed me the Mazda connect app and gave me a few infotainment tips and tricks that helped speed things up! 10/10 experience. Make sure to enjoy Chukanut drive on your way out with your new car - I did and it was terrific
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August 2024 by Nicholas Doyle
If you decide to do business here, pay a lot of attention to any quotes you get, especially "Total Taxes." My first quote had roughly 12.5% taxes, when the local tax rate is 8.6%. This is roughly $1,000 in extra "taxes." It doesn't match the taxes from the deal breakdown on their website (see pictures). I was told they don't control the tax, that it's the RTA tax (which is in the government fee already), a sob story, and more. When I was leaving, the manager magically found a "mistake" in the "tax," saying it was based on my home address not theirs. The updated quote (see pictures), supposedly corrected, had 10.59% "tax." Still roughly $530 higher than the local tax rate. They even wrote 8.6% on the quote. When I calculated it in front of the manager, he balked saying it's the system. Another local dealer provided me quotes the same day with accurate taxes, to the penny. If you need to make more money in the deal, put it in the price of the car! Don't advertise discounts on the car, and try to make it up in the "taxes!" Shameful!
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August 2024 by Rachel Garcia
This review is for the service center. If you are a woman, beware. I had to bring my car here for a standard recall on a part on the trunk door. When they were finished, they called and informed me that they did a check on the entire vehicle (I was not informed beforehand that they were going to do this, and I did not ask for it) and when I arrived they proceeded to hand me a list of recommended repairs that totaled over $2000, several of which I was very weary about because of recent prior history. When I told them I was going to pass on their services and take it to my mechanic, they were very condescending and insisted I sign a waiver because they did not think the car should be driven at all. I took my car and their list to my mechanic (who is extremely qualified and whom we have trusted for years) and he SCOFFED at their list. It was riddled with unnecessary charges. He checked my car that same day and found no immediate concerns. He noted that several female customers had come to him recently with similar experiences.
It’s a shame because I was interested in buying a car here, but after my experience with the service center I do not consider them trustworthy
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August 2024 by Jenn H
What a great group of people, we couldn't be happier with our experience! Thank you Dotan and everyone else at Dwayne Lane's Skagit Mazda!!
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July 2024 by brad conradson
No hassle, easy to work with, no pressure. Enjoyed my experience.
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July 2024 by Cassie Ford
I was there only to pick up parts but each employee I encountered was super nice and super helpful there was a salesperson at the front doors and I was instantly greeted and directed to the department I needed
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June 2024 by Jeniffer McCauley
Troy was wonderful at helping me purchase my used vehicle. He was helpful, friendly, and always willing to answer questions. Even after purchase the entire Mazda team has been willing to help with any questions I have.
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June 2024 by Jakana Berkey
Thank you Kyle and Luke. What a fun day and buying experience because of you two. Love the RAV 4!
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June 2024 by David Miller
Very happy with our buying experience. Can’t recommend Wilson Rich more than enough. Extremely knowledgeable and patient. The Mazda line has a lot to offer. If you are buying a car go see Wilson and the folks at Dwayne Lane.
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May 2024 by Ed Edwards
Thanks Wil ! For taking that that 2024 CR-V for an amazing Mazda CX90 !!
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May 2024 by BRAD EDWARDS
Derek was great in helping us purchase a new car. He didn't pressure us at all and he figured out a way to get us the car we wanted at a very fair price. Extremely happy with our purchase and with the process!
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April 2024 by Patricia Bieler
Thanks again for great service! My battery died and the service department got me in on the same day. They tested my battery and replaced it under my warranty.
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March 2024 by Seth Murphy-Sweet
Awesome experience! Wilson was awesome to work with and helped us get a great deal!
