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July 2024 by Daelyn Schaffer
I love these guys! Amazing staff and wonderful facility! I would recommend them to anyone!!
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March 2024 by Zachary Walls
Conner has been super friendly and helpful and the location is perfect and convenient. The property is very well maintained as well.
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October 2023 by M. S.
The staff failed to mention that they have unwritten rules they enforce.They told me I could not be at my unit for more than an hour, cannot be there consecutive days at a time, I cannot change into any other clothes. I need to go to my storage unit daily.That is where I keep my tools and clothes for my small business.They also locked me out of the storage unit facility for a week! While I was paid up. I finally was able to come in during early morning hours and could access my unit then. The manager told me she needed to give me a sheet of rules along with her many unlisted before she could let me into the facility.They have terminated my lease with the reason being that I stayed until 9:20 p.m....By staying, it does not disturb anyone whatsoever. There's no harm done.They think I'm homeless and are trying to find any reason to terminate my lease based on judgmental assumptions.Do NOT pee rent a unit here unless you can drop off items one day and not come back until you are ready to pick them up.
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September 2023 by Corrmick M
Heather is amazing at her job, super helpful, reassuring and goes above and beyond to provide what has been some of the best customer service I have ever had in Skagit. Everyone on the team is helpful, the prices are fair and everything went very smoothly. I was charged for an extra month because I forgot to cancel, Heather solved the problem quickly. There were no Uhauls? Two hours later I get a text and she’s found me one, plus gave me the free rental I had forgot to claim. If it’s business hours they are always there and happy to help!
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August 2023 by Jer Nelson
Does not seem like anyone is in the office ever, We have seen staff sitting on phones around corner in the shade, but no one ever seems to answer the phone, or help when stuck in front at the gate.
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August 2023 by Oscar Esquivel
Good places to store stuff
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June 2023 by Gregg M
Heather at the front desk was extremely pleasant, and very helpful. Appreciated how easy she was to work with
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June 2023 by M Leow
Very nice place. Heather is a terrific person and very helpful.
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August 2022 by Geoffry Goddard
Very friendly staff and lots is secure
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May 2022 by Dallas gauge
EveryoneThat worked there that I met was super professional Extremely helpful And even pulled the U-Haul truck out for me. Would rent from them again Any day! Units are nice and clean
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February 2022 by Toni McCorkle
So helpful and friendly. Great rates and very secure too.
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January 2022 by Natalie Dickinson
The staff was super friendly and very helpful. Definitely recommend!
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October 2021 by Lyesa Hamar
They didn't have the truck I reserved (but it wasn't their fault!!)I had to drive in the dark in the rain in 5:00 traffic on Friday to another facility much farther away and they didn't have my truck either.Boooooo for UHAUL
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August 2021 by Auston Ošlapas YouTube
Elevator was out of service spoiling my workday and postponing it to unknown future date. Hard day fighting with parents didnt help and a long drive. Not sure why i agreed to help anyway. Great customer service said they would call when it was fixed also they didnt say anything about my dog freely roaming the gounds and 2 levels of storage. 5 stars lol
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June 2021 by Zale Perry
I have rented for 6 months. I have notbeen impressed. They only allow one name on unit. I lost my I'd so my friend used her I'd . it was set on auto pay. We canceled the card because other charges on it. I was away working . I tried to use different card . this I could not without filing new paperwork. I have to call every month to pay. If your late late charges . ok. The rents paid, 3 weeks later , they haven t activated my access numbers. It's Sunday. My rents been paid and I am still not able to enter my unit This is pretty frustrated. I recently learned that everyone get s to pick there own access number. I was not offered that option . They just assigned a number. That caused problems if I lost the card with access number. Not only because I couldn't remember but because the person name is in has to get the replacement . I think u should be able to put the names of both people that are sharing the unit. Only 1name on a unit. Both of the renters should have access .
