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August 2024 by Linus Uy
Ben Richards Fabrication LLC did a wonderful job replacing my muffler, resonator, and damaged exhaust pipe. I have a 2014 Subaru Impreza sedan that sustained some damage to the exhaust (6" clearance on the vehicle). Also, the muffler was a bit noisy from a modification done by a previous owner. Ben Richards Fabrication gave me a good price (welded on a a new muffler rather than installing a more expensive bolt-on attachment). My primary complaint is that they could have confirmed scope with me before moving forward. (We had discussed the scope, but I would have liked to have given the go ahead before they started.)
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August 2024 by Damian Peters
Stellar service! If you've got an exhaust problem or just desire an upgrade. Look no further.
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August 2024 by Erik Carlson
Hard to find an honest shop. Fantastic at their trade and recognized by the community. Mine was a simple repair. Cheers guys.
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July 2024 by Shawn Thomas
Always awesome people! Brakes worked amazing! 4500lb camper and 2200lbs towing. 2002 F250 .
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June 2024 by Mike smith
Not a place I would recommend
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May 2024 by stephanie fernandez
Outstanding customer service by Forest!
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May 2024 by David Gauthier
Knowledgeable, honest, excellent work at a fair price.
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March 2024 by Mike I.
If I could give this place 10 stars I would. Mr. Forest Fox is an awesome man that does what he says he will and gets it to you when stated.
Kind, courteous, considerate and professional sums up the entire business.
A shining example of how a company should be run.
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March 2024 by B L
Honest and genuine people. I made my own exhaust setup on my 67 camaro at home and I'm by far no expert. I jimmy rigged alot of stuff on the exhaust. So I had alot of movement and noise from my setup. These guys buttoned up everything in a timely manner and where very fair on price points. Thanks for the fix!
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February 2024 by bo oglesbee
Best place to go for anything exhaust. I’ve been going to Forrest for 17 years with my cars. He’s a car guy that knows what he’s doing. Paying by the hour here is a great value because they know their stuff and don’t waste time.
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February 2024 by Terry
They fixed my tacoma exhaust to be like new again. They do great work at a fair price! My son has used them for several of his vehicles also. It's the only place I recommend for exhaust work to my friends and work buddies. Terry
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January 2024 by Mark West
I live down in Everett and my buddy who lives up in Mount Vernon recommended these guys. These guys helped weld up an exhaust pipe on my car that kept blowing out gaskets on it and so far it’s held up excellently! These guys got me in on short notice and didn’t even charge me for the work! These guys are awesome and I will definitely be recommending them to all my friends and family!
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December 2023 by Sarah Trattner
These people really do care about their customers and I almost felt like they were family by the way that they treated me thank you so much for your help with my son's car we will be back to get the catalytic converter done
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December 2023 by Sonny Andrew
Great people great quality reasonable prices. Cant say enough about the quality!
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November 2023 by Jeff Oliver
When I sprung a leak in my Honda CRV exhaust system I asked Honda of Bellingham to give me an estimate while they had my car up on the lift for some recall work.They texted me an estimate for $8,100! Huh?? ??! I told the counter guy there was no way I would/could pay that and he chuckled and agreed it was a massively stupid quote. I'm not sure why they would even send it then, it seems really predatory.I looked for a good exhaust repair shop in Bellingham and finally one garage (thank you Joe's Automotive) suggested Ben Richards fabrication in Burlington. I called ahead and roared down the I-5 on Thursday afternoon for an estimate. Amber at the desk, the wife of Forest (one of the owners) was very nice and I had barely settled in to wait when Forest walked in and told me he had already looked underneath the car and had diagnosed the problem. Two flanges had rusted out and his solution was to simply cut them out and weld in a connector pipe.Forest said "it will take me about 1/2 an hour, I can have you in and out for under $100!" No hedging, no upsell. Tell me the last time you took your car to any automotive shop and got away for less than 100 bucks? Doesn't happen unless You're getting an oil change. It gets even better.He asked when I needed my car. I told him I was driving to Vancouver on Monday afternoon. Without a moment's hesitation he offered to squeeze me in the following day even though the shop is officially closed on Fridays! I told him Monday a.m. would be more than fair and Amber scheduled me in.Long story short, I arrived on Monday and about an hour later I was on the road, my exhaust totally fixed and whisper quiet. The total including taxes was $90, $8,000 less than the outrageous, almost comical Honda of Bellingham quote.For the short time I was in the waiting area of the office I observed Forest and Amber's interaction with their customers. They didn't talk down to people, and really worked hard to meet their customer's needs in terms of scheduling and repair options available.When you see all the cars parked in the lot you assume they must be booked out weeks in advance, yet somehow they were able to take care of their customers in a timely (and highly cost effective) manner.If you are within driving distance of Burlington WA and you need exhaust work done, THIS is the place to go. I am so happy to have found an independent repair shop that does excellent work and puts customer satisfaction first. Thank you Forest and Amber, you have a loyal customer for life. ?