-
March 2024 by Jesse Starkman
5 years of getting 2-4 refills a year at this cesspool has made me switch to Amazon pharmacy. The incompetence of this pharmacy is absolutely staggering. Be prepared to wait and be disappointed. Staff is monstrously ugly, dishonest and inept. Worse than the post office by a LONG SHOT. Let that sink in.
-
March 2024 by Vincent Rowland
I guess in this age of closing drug stores you need to be thankful for what you have but I was really thankful when they were open 24/7.
-
February 2024 by Doctor Jekyl
Everyone is nice, but the pharmacy is overworked and therefore slow. You will wait an hour in person in my experience unless you go during a time that is slow--typically when 9-5ers like me have to be at work. I have been on hold for over two hours with only two callers in front of me. They just are not equipped to deal with the volume.
-
February 2024 by Mike Watson
They have got to be the worst pharmacy in washington state. Never have your prescriptions on time. And never answer their phone
-
October 2023 by David G.
Worst customer service, wife had to use bathroom and they asked us to wait for someone to go and open the door for us. We waited 30 minutes and no one arrived. We left all the items we were going to purchase. Ridiculous.
-
September 2023 by Bobbi C.
I ordered online 6 days ago they didn't have a few of the items I had ordered so there would be an adjustment to my debit card it's been 6 days and it is still pending so I don't know when they do their adjustments but buying online without the insurance that everything you've ordered is actually in the store is ridiculous I'm having to wait 6 days for a refund Walgreens is actually quick to take the money but they're not quick to give it back
-
July 2023 by Lavish Nail Stylz By Amber
This place needs more help. They are very short staffed. But walgreens otherwise is great. I get all my prescriptions for me n my kids here. They are friendly. Just needs more help.
-
June 2023 by Brandon C.
Possibly one of the worse walgreens in the area, older white lady worker complains about not having help but shes just sitting there helping the same customer who has been on the phone for 25 mins at the register rather than asking her to step aside and help other customers. You would think problem solving could be used. Severely understaffed.
-
June 2023 by Tim T.
Your pharmacy is a complete dumpster fire. Not one single friendly interaction in the 5 years I've been there. I've stopped going and changed to a pharmacy farther from my house because of the team you've hired. If I do go, it's purely out of convenience rather than a choice. One example of the terrible customer experience is the flippant cashiering, another is the complete avoidance of eye contact for acknowledgment of my existence, another is the incorrect refill of a prescription, another is never saying we'll be right there, another is a 65 minute wait time on a phone call that had 3 people ahead of me. Also, your automated system is really bad.Learn some empathy and sympathy for others.I gave 2 stars instead of 1 because the center store employees that I've encountered are great.
-
June 2023 by Cathleen Single Miller
DON'T GO HERE!!!!!! 3 times I've been told to come back in an couple of hours and the prescription will be ready. Each time I go back I'm told "sorry we don't have it." Over 3 weeks time this has happened. The manager is USELESS as well. He just stares at you with a blank look on his face. He does nothing!!! They make excuses "we have new people". I'm not talking about a gallon of milk. This is medication people need to live!!! I've transferred my business to Bartells
-
June 2023 by Google user
DON'T GO HERE!!!!!! 3 times I've been told to come back in an couple of hours and the prescription will be ready. Each time I go back I'm told \\\"sorry we don't have it.\\\" Over 3 weeks time this has happened. The manager is USELESS as well. He just stares at you with a blank look on his face. He does nothing!!! They make excuses \\\"we have new people\\\". I'm not talking about a gallon of milk. This is medication people need to live!!! I've transferred my business to Bartells
-
April 2023 by Cee Mac
Walgreens in Burien on Ambaum, fantastic staffn and service! They always have my medicine, and they fill it the same day my Dr. sends in my prescription. They answer their phone AND the young lady at the window, she provides superb customer service. She took the time to look up a discount, I mean that means a lot when you don't have coverage. If I could give them a 10 star rating I would! I appreciate them.
-
March 2023 by Everett Jordan
One because you can't grade no lower. Pharmacy staff are incompetent, slow and seem like they do not like their job. Prescription due at 2pm, come to the store at 5 and they tell you we are behind will have to fill the next day! You'll die before they get your prescription on time or right. A customer would do better getting it filled at Jack In The Box...
-
January 2023 by Dan K.
I love this Walgreens. I don't get any prescriptions here so I don't know about the pharmacy, which many people don't seem to like. But I have always encountered super friendly staff. And they don't always have what I need, but they try. My only negative is the parking lot. Which someone else has mentioned. They need to assign an employee to clean it up at least daily, or hire a service to do it.The theft problem seems like less of an issue than it has been. I don't know how any retail store stays in business in the current environment. At least they have shopping carts again. And they made a smart decision to not replace the ATM which was stolen last year. The biggest plus to this store is that unlike the other Burien drugstores, it's easy to get in, buy what you need, and get out.
-
September 2022 by Giselle Gonzalez
The Walgreens is okay stocked, they close one of their front doors every night and some of the staff really do want to help their patrons but it seems to fall short every time.The reason I’m giving it a two star is because this is not a good place to go to get your prescription filled if you want it fast or on time. Every single time they skip over me and help someone else in line when I’ve been here since opening. Today I was the only client at one point and there was still a long wait. The pharmacy doesn’t even open until 9. The drive though is not shorter than waiting indoors. The pharmacists cannot seem to get the prescriptions out fast enough.This Walgreens has it’s fair share of problems.
