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February 2024 by P Molina
the staff is great at scamming customers who are a first time customer with t-mobile and tried to make my mom and I walk out and pay for 2 phones that came out to a total of 500. like either do what it says on your website or don't work at a phone company at all and the staff there isn't nice they are disrespectful and rude
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January 2024 by David Belonga
You sell me service insurance on my phone but you won't give me a phone and I have to fight with the Insurance Company to get my money I would recommend you to no one
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January 2024 by Trishna Alam
People works here will rob your money . Do not come here .
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January 2024 by Rosa Lopez
I had a negative experience with T-Mobile. It’s disappointing to see a company prioritize the loss of product over their long-term employee. Firing a store manager who wasn’t even working at the time of the robbery seems to contradict T-Mobile’s core values of putting customers first, working together, acting with integrity, embracing diversity, and being accountable for their actions. I hope T-Mobile will take steps to ensure that their actions align with their stated values.
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January 2024 by Tim Loosier
I had a terrible experience with T-Mobile. I was shocked to learn that the company fired a store manager after the store was robbed. The manager wasn’t even working at the time of the robbery, and it seems like a targeted tactic for corporate to place blame on a hard-working employee. This is unacceptable behavior from a company that claims to value its employees. I would not recommend T-Mobile to anyone.
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January 2024 by Abdillahi Mohamed
Hello we live in burien and we don’t have any internet please help us I don’t know the problem! we don’t have internet from last night up to now! we need immediate
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January 2024 by ALFREDO CARDENAS
what has always been suggested should always be missed by a person who speaks Spanish, we are already much moreHispanics and not all of us understand English, and I have had to be served by people who make an effort to communicate with usthanks to all of them
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December 2023 by Stephen C. Hayes
There prices are too much!
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November 2023 by Monica Benshoof
Our representative was very knowledgeable and had our trade-in, and new phone purchase, done as quickly as possible. I could rate her higher!!White Center store customer service is nooooot friendly, we started going to Burien ?
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November 2023 by Joshua Lutes
Both Ramon and donovan are rockstars. Super patient knowledgable and respectful. Couldn't have asked for better service.
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September 2023 by Michelle F.
Just wanted to say Luis that works at this location is the best. He is very good at his job. Well spoken, great with people, and juggling tasks. He makes you feel like he's genuinely there to help. I appreciate the great customer service, now days seems like it's rarer to come by. Happy that I went to this location for my TMobile needs.
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September 2023 by cristal griffin
If i could give cero starts i would, i came in for. A wifi modum charger that i have now two at home that tmobile sent me with NO CHATGER/CONNECTIONS, tmobile cuatomer service told me to come or go to any tmobile store so i did, i did not gwt her name but shes kinda tall and blond, extrimately rude gal that works here at tmobile in burien minda accusing me of stealing or ripping off, i told her in the same tone she spoke to me and she said “I HAVE NO TIME TO ARGUE”, super rude, and unable to listen tome. Dont recomend this place when shes here because every other one here are nice. I work at public storage and even in uniform and still she had the audacity to pretty much make me feel likeni was doing something shatty
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September 2023 by Nicky Nancy
Guy was very knowledgeable. Still having issues but I am sure that they will get worked out.
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August 2023 by Karen F.
Donovan B at Burien location us AWESOME!!! Thank you for your patience!!!!! They are so lucky to have you!!! If anyone wants an amazing person he is it!!!!
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July 2023 by Tracy
Hello thank you so much for helping my blind boss :) y'all are very professional. Can't wait to get an iPhone :) saving up for it I hear they ar
