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July 2024 by Ange T.
Came in for an express return, was greeted at the door immediately and pointed in the right direction. My return and experience was quick and pleasant! Employees working today were very kind!
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June 2024 by Judy Licastro
Great customer service, walked me right to two different products. My total purchase was 41 plus dollars for very little product it seemed like aot of money for what I purchSed.
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June 2024 by M. C.
Very uncomfortable shopping experience here. I wasn’t allowed to browse. The employee blocking the door guided me directly to the product and then forced me to check out. He wouldn’t leave. As a result, I’ll take my business elsewhere.
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June 2024 by E. B.
The staff is friendly, helpful and knowledgeable.
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June 2024 by Chris Medvedich
to the 2 ladys that helped me today you2 r awesum n im thankful u able to get my paper forms printed from my phone! got my business for life!
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June 2024 by n. Vo
Steph was great in helping me with a print request and walking me through the process--thank you!
The staff is generally really friendly and helpful when it comes to Amazon returns as well.
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June 2024 by Alaa aljanabi
I went there last week and mike gave me a great customer service,thank you mike
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May 2024 by Florence Studer
Shopping is great at BurienStaples!
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May 2024 by Rob Matchett
Convenient Amazon return service is great.
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March 2024 by C. R.
Employees were welcoming and kind. The store is in shambles though, they really need more help.
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March 2024 by Cong C.
The employee is racist! She help other customer with smiles but when I'm up next she just ignore me pretending she is busy and i waited for some time before I approach her. She immediately giving me stare giving me the attitude and told me this and that when I said I don't want to do it that way that she immediately ask me to calm down ? I'm like for what. She said I'm raising my voice. Just because I don't want to do it what she recommended. I want something to be printed on the same page and she immediately grab the ID off my hand put in the scanner about to start without my approval saying I have to make 2 copy first then scan them. I said I can just scan it on my phone and do the mobile order that way she immediately said u need to calm down for the 2nd time. What's up with this lady giving the attitude for no reason as I'm about to write this review I saw all the rating No wonder they barely got a star! Cya staple ! If u want to be treated like u not welcome then go there and maybe u get to experience the customer service they offer. Good luck and on top of that I also get my passport photo taken here and just find out it's not acceptable not going to bother with refund but this place is best of the best!
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March 2024 by Malcolm D.
We went in on a Sunday morning to process an Amazon return. Not a complicated thing. What really stood out was how utterly unpleasant the staff was. When we walked in, the person I was with said "hello" to an employee sitting behind a counter immediately as we walked in. This person just looked away from us without a word. Another employee got irritated when we were in the wrong line for the return even though it didn't matter as everyone in the line was going to the same counter where the same employees were assisting everyone. Then the employee gave us a piece of packaging from the return that wasn't needed and said she couldn't throw it away for us for some reason. So I walked five feet away and said, "oh look, a trash can" and threw it away. And then an employee completely uninvolved in the situation up at a register said, "yeah, there's also one outside" because I guess it made him feel better. Even the other customers were being treated poorly. Felt like the employees just hated their jobs and were taking it out on their customers. Again, this wasn't a complicated trip. Just a return. And in the 10 minutes I was in the store I decided it wouldn't be worth it to go back. Avoid this place if you can.
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February 2024 by Dima S.
I am stuck with this location because it's the only thing near me. But they are always short staffed, or they don't cross train so you stand in one line that is unmarked only to be told to go to another line that is unmarked. Or, which is more of the time, someone just stares at you and walks away. Honestly don't know how they stay in business.
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February 2024 by William M
What you expect from a Staples store, all the office supplies your looking for and staffed relatively well whenever I go in. I would still go here over a FedEx office and print store, the prices for printing and scanning are way more reasonable and staff have been competent in helping with print orders. Easy return location for Amazon return packages.
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January 2024 by mary mikel Delacy
Had a problem with my printer and cartridges no longer "communicating with each other. The cartridges are new! Spoke with the manager. Absolutely worthless. Used to like this store but will not be going back.
