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June 2024 by Anabel Zatarain
Excellent services, always found what I am looking for :) the team members support my shop all the time ?
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June 2024 by Craig Bush
The phone system only lets you leave a voicemail. Whoever designed that system is a moron. I have been waiting all day for a call back
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April 2024 by B Hill
The employees are great. They are understaffed and there is only so much that they can do. If only they had some support from corporate..
I do not have enough time in my day to list all of the issues that I have with this company. Sadly I get the best deal through them so I have no choice but to take it.
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March 2024 by Sheri Stark
I needed a prescription filled and was treated horrible at the drive up window. I was told to come inside because I was taking too long. My insurance wouldn't over the medicine and I was told by my Dr to use the GoodRX discount. They were having trouble getting it to work, this gale was telling me to download the app, but i already had a card... I didn't understand, she told me to come inside, which I could barely walk so that was not a good option and then she started literally yelling at me until someone inside took the microphone from her to help me. I will never do any business with the Burien CVS again. The employee behavior was extreme and I had never been treated so horribly as I was today. I went to a different pharmacy and had my prescription transferred.
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March 2024 by Zach Kelsey
CVS pharmacy in Burien, Wa has always provided excellent service when it counts most for me in times of illness or distress.
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March 2024 by Cathy C.
Staff try to be helpful. Management always seeing if I found what I need. My go to cvs.
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February 2024 by Angela M.
I feel that based on my interactions with Truan and the things he said to me that I feel not only did he discriminate based on my race but disability and religion.After I brought to Truan's attention (because he is suppose to be a pharmacist) that his fellow staff member who is also Asian as well, violated HIPAA by using my name and calling my medications in front of everyone he berated and deeply insulted me and my religion. As I walked away he called after me using these obscene abuse of power he was in support of and misused his credentials as a pharmacist.I cannot sit back in 2024 and let someone who is in control over my health prescriptions get away with the misappropriations and call themselves a pharmacist and exhibit 1960's dismissive behavior in February 2024.
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February 2024 by Shirla Brown-Onuchukwu
Worst cvs so far! It takes them FOREVER to fill a medication. Last time it took the 2 hours for a medication of a 5yo, today 4 hours and a half for eye drops… why do I even bother going there, only God knows.
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January 2024 by Amber Lee
Linda helped check me out and she was so friendly and helpful. She also greeted me with a smile when I walked in the door and asked if she could help me with anything. I also really Iike the selection of books and magazines yall carry and plan to pick one up next time.
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January 2024 by sheila hartnell
I had great help from a new employee named OANH. I needed help to apply info. on my flip phone to benefit from a generous savings offer from CVS. She was patient and pleasant (as are all your employees) and very successful in her task. I had a great savings!This was CVS on 160th. in Burien 98166
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January 2024 by Christian F.
Nice to see they have added a couple of self-checkout registers
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November 2023 by Samuel M.
I like CVS pharmacy. I fill prescriptions and get my vaccinations there. They have really friendly staff in the pharmacy. In particular, Tuan works hard and is very friendly. Tuan filled my prescriptions yesterday using the drive through--I love that amenity. Tuan was the only person working in the pharmacy and he was really polite. Today I came in late for my flu and Covid vaccines and Tuan was super cool about my being late for my appointment. He administered both vaccines and I felt no pain. It seemed like a really professional operation. As I was walking out feeling pretty pleased with my experience, the nice woman working up front at the register wished me a good night and I really appreciated that too! Burien has a great CVS
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November 2023 by ed wilson
Very bad service, Usually very long waits. CVS overworks/understaffs this pharmacy, the employees are nice but what can they possibly do?Wait on hold for half hour. Somebody answers. "Is my prescription ready?" (Time sensitive requested expedited service after dr's office forgot to send it) "yes it's ready, come on down". Me: "ok you're SURE? Im headed over right now". Employee: "yup I have it right here". Wait in line 20 minutes: "oh sorry it's not ready yet, go to the back of the line".Sometimes I wonder if they are even giving me the right meds. 0 stars not an option.
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November 2023 by Valerie Miller
Wonderful experience getting a flu shot. Pharmacy seemed well-staffed, check in was easy, wait was minimal, and the vaccine was given kindly & professionally. Appreciated the tips on how I might need to care for myself in the coming 24-48 hours. Entire store seemed well stocked.
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November 2023 by Jacqueline Carr
They never answer the phone. Refill prescriptions without following doctor's directions, do not communicate they are out of medication, and just fill with whatever they feel like. When explaining repeatedly that medication does not work, they still mention it as available. Ridiculous.
