-
January 2024 by Hannah M.
The staff here are always so friendly and knowledgeable. Excellent customer service with every experience.
-
December 2023 by Natalie Kadziel
Unhelpful. Tried turning in a phone that two other stores told me I could turn in for a credit. Called another store that walked me through several options for turning in the phone with no issues. I cannot be the only one with a broken screen that has turned in a phone before but they acted like it was incredibly difficult for them.
-
November 2023 by Cecilia Chege
Excellent customer service I got at Burien branch keep up the good job answering all my questions patient thank you Brandon
-
November 2023 by Jose Luis Martinez de la Cruz
What I mean is if a person has a prepaid plan and if they want to buy a new phone but they don't want to sell it to you because it is a contract that's why they don't sell it to you the good thing we have best buy
-
September 2023 by Jennifer James
Rose is amazing! She helped me so much quieted my anxiety as I am still nervous about techie stuff. Best experience I have had at any tech store.
-
September 2023 by Ryan Dix
Rosemary was awesome!We were helped super quickly by the most friendly and helpful
-
August 2023 by Mike S.
I called this store on Tuesday July 18th l, asked if they had Samsung S22 in stock, they said yes. I let the girl in the phone know I lived on vashon island and wanted to make sure they had the phone before making the trip off island. She said we have several Samsung S22s in stock. She was kind and even offered to put one aside for me. She even asked what color I wanted. The phone is for my 15yr old son and he does not care about the color I said, I just wanted to make sure you had some available. My mistake in not asking her for name. I let her know we would come tomorrow before 3pm. She assured me the phone would be waiting for us. On Wednesday July 19th my son and I drove to Burien from vashon and arrived at this AT&T store next to Safeway and UPS. We were greeted and were told it was going kg to be a few minutes. After about 10min it was our turn and I said, I called yesterday asking for S22 they said they would hold one for me today. The girl who was "helping" looked confused and excused herself. She asked her coworker "Do we hold phone for customers?" The coworker replied "No" I l told her what I had been told the previous day and she simply apologized and said they had no S22 in stock and had not had them for some time and they could only order them! Why the F**k was I told they had the phones in stock and also that they would hold one for me????? Stupid people make stupid mistakes like this! Waster my day off because of some IDIOT!!! I'll never come here for anything ever again!
-
May 2023 by Roger Rea
Yahya was awesome. Knew his stuff and worked really hard to show me new things and ensure all data transferred.
-
April 2023 by Brigette Conn
Rose did an amazing job helping me switch my iPhone 6 to a iPhone 14 . It took some time and she was so professional and nice .
-
April 2023 by Rosalva Garcia
Rose is fun, she answered all my questions
-
March 2023 by Shawn Graham-Miller
Sean was excellent from start to finish. I anticipated being in the store for hours getting a new phone. It only took one hour. And that's because my old phone, which I broke today was being difficult.The whole staff was friendly, knowledgeable, and funny. I recommend 126 SW 148th St #C130 Burien to everyone.
-
March 2023 by Vika Crichton
I went in a couple of days ago to open a new line. I was greeted by the team & helped by Sean for the rest of my visit. Clear and quick professional service! Definitely recommend this location and employee for friendly fast service. Thanks again brotha!
-
February 2023 by Heather Malo
We sat with the store manager “ROSE” and she was fantastic from beginning to end! She was highly knowledgeable, super friendly, she made our experience feel like an actual friend was helping us rather than a sales person. Although the store had been vandalized she over and beyond made up for our initial thoughts about going in.
-
February 2023 by Doris Naranjo
Samantha helped transfer all my lines from T-Mobile to AT&T young lady was all by herself multi tasking helping me being very helpful. Very sweet. Definitely would go to her for your needs.
-
February 2023 by Selena Rodriguez
Lesley was very helpful! She made sure I was in and out and that all my needs were fulfilled! Great customer service & will definitely be returning!
