Advance Auto Parts is a well-established auto parts retailer with over 6,000 stores and 18,000 service centers nationwide. Serving the greater Burien, WA area, the company is known for its wide selection of quality parts, professional tools, aftermarket accessories, and car care products. Customers have praised the exceptional customer service provided by the store's associates, particularly in the Burien location. One customer was grateful for the young man who not only helped them find a new car battery but also offered to install it for them. They were impressed by the associate's positive attitude and willingness to assist, which made them want to return to the store even though they lived in Seattle. Another customer, despite initially forgetting what they needed, appreciated the store's efforts to accommodate their specific requests for their smart car. The Burien store's staff, including Lulu, Joyce, and Brandon, have been commended for their helpfulness and friendliness. One customer expressed their satisfaction with the service, stating that they left the store feeling happy and had no need to visit any other auto parts store. Additionally, the store's assistant manager, Brandon, was praised for going above and beyond to help a customer with their girlfriend's car. The store's staff have also been recognized for their professionalism and expertise. One customer, who had an unexpected engine issue, was impressed by the prompt and efficient service provided by Omar, who not only diagnosed the problem but also took the time to explain it in a way the customer could understand. Overall, Advance Auto Parts in Burien has received positive reviews for its knowledgeable staff, wide selection of products, and exceptional customer service.
Enter by the sideways of the bldg.under construction but it's friendly and compared to 1/2 of auto parts it's confidential they're selling you what you need
December 2023
Very helpful and respectful people. Have my favorite brand of oil and cleaners and have accurate online stock.
October 2023
BJ the Burien store Mgr is a true professional. She is a good example of how to provide customer service.
