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August 2023 by Tyler S.
Words cant express how appreciative I am of Jake and Royal Moving. We had reached out to several moving companies and people from task rabbit but to no avail. When our task rabbit helper didn't show up at 8pm I had lost all hope as we had a deadline to be out of our place by midnight. I found Jake on Craigslist and he responded to my text right away, next thing you know he showed up in 10 minutes. All we needed was to move one extra large piece of furniture and he took care of it in a matter of minutes, he even offered to help move as much as he could to make our move much easier. What would've taken us hours took what seemed like 30min with his help. Because of his overall genuine personality, positive attitude and white glove service, I wouldn't consider any other company or tasker or whoever other than Royal Moving. Again I can't thank him enough.
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May 2023 by Kyle S.
I really wanted to like Royal Moving. I love supporting small business. I reached out to the owner Jake about a month prior requesting that he help the company I work for move 4 apartment homes to 4 separate apartment homes across the city. He agreed to the job and we discussed a price of $700 per move which equals $2800 total. The move ended up costing us about $3400 which STILL isn't horrible but not what we had previously discussed. Let's get down to the attitude of the owner. WOW!!! Jake gets mad at the drop of a hat. One minute he's talking calmly the next he's flying off the rails threatening to dump your items out and refusing to move you if he doesn't receive payment right then in the middle of the ACTUAL move. He got upset at any slight thing he perceived to be an issue. For instance, he was upset that our mattress didn't have a cover. My ignorance led me to believe that movers provide their own covers for items like that. Nevertheless I offered to buy some for the move but he declined and I'm guessing he charged me extra as the reason for the higher amount mentioned earlier. He also showed up 2 hours late the first day of moving, which put a strain on an already planned schedule. He also didn't have a big enough truck to do the requested 2 apartment move. I sent him a G-Sheet almost 3 weeks prior to the move with the addresses, size of apartment, loading dock and elevator info, and times to meet. He was VERY aggressive and unprofessional. Like I said I had planned on giving this guy lots of moves which meant money, and steady business but the way he acted with my team and myself. I'll pass. I wish him luck though. UPDATE: I was just informed that my colleague claims that Jake used some very inappropriate language regarding my colleagues sexual orientation as well as inappropriate comments regarding myself and others on my staff. This man is a loose cannon.
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August 2022 by John L.
These guys are great. Very responsive via phone or text. They had 3 guys and a truck and moved things quickly and respectfully. They are big strong guys, but we're also sweet in how they spoke with my children. They also packed my personal vehicles to maximize how much stuff to move in one trip. We had a lot of stuff, so they made 2 trips. We like them enough to refer relatives to them on an upcoming move.
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December 2021 by J M.
Highly recommend Jake and his team! They were very responsive to my initial text and kept in touch - followed up the day before to confirm. So professional and got things done so quickly - on a typical rainy Seattle day. They were pretty soaked!Made my cross-country move have a great end. Will definitely use them again and recommend.
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November 2021 by Nataly M.
Absolutely best moving experience in my entire life with these guys (and I moved so many times I lost count)! Everything from start to finish was perfect, super professional service! There's no doubts in my mind I will call them next time I move. I am very bad with names, but - in case if their boss will read this review - I moved on September 30, 2021, from Olympia, WA, to Olympia, WA; 10:00 am. Two young men who helped me definitely deserve special recognition! Thank you very much for making my life easier! May everyone be kind and helpful to you every step of your way.
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May 2021 by Luke W.
These guys are great. showed up right on schedule, packed everything quickly and carefully - same great experience unpacking. Would have taken us at least the whole weekend and these guys were done in like 3 hours. Worth every penny.
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May 2021 by Emma H.
Honest, dependable, and affordable! Love this company and have used for myself and for family members. Jake and Dan go out of their way to ensure move is completed to the satisfaction of customer. You can't go wrong hiring Royal Moving.
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May 2021 by Katey L.
We used Royal Moving for our recent move from Mountlake terrace to Northgate and we were extremely impressed. Jake and Dan were on time, had great communication, and were very professional. We will definitely be moving with them again and would highly recommend!
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September 2020 by Donald L.
I hired the guys to do a small office move. They claimed to be well equipped and very fit...so on an so forth. The showed up with one cheap dolly and a small hand cart and NO moving blankets. They immediately begged off on one of the pieces of furniture as too heavy. OK, better than breaking it. They were very clear on a 4 hour minimum. When my assistant asked them to move something (to a better place) the older brother immediately became resistant claiming "we move things only once." My assistant reminded them it was a 4 hour commitment, and the older one got downright belligerent....temper, temper. They worked for 3 hours and then claimed the 4 hours included their trip from home. They also charged a $20 fuel charge (BS). For the last two hours of the job, they repeatedly reminded me they had two other moves they needed to get to. They broke an antique drawer (carrying more than one at a time). They scratched the floor and the brothers quarreled as bonus. Don't bother unless you don't care about quality.
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May 2020 by Gary G.
This company was great. I called them just randomly when looking for movers. They were a-tentative and courteous from the get go... and they never changed throughout the moving job. It was during the snowy 'few days' and everything was being rescheduled. These guys made it very easy in being flexible, dependable and always a phone call away if I had any questions. Very capable physical movers, easy going, and polite. They get the job done!!
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March 2020 by X G.
Never again. 2 hours late. No wrap equipment. Scratches floors. Dirtied my mattress. Then gave me a hard time about giving them a tip. Never again. Rename to "Astros Moving" I'm still so pissed off about this especially when I see my floor
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January 2020 by Michelle R.
Couldn't be BETTER! I had another group come earlier in the day and make a mess and I sent them away. I went onto Craigslist and Jake and Dan (brothers) were here in an hour and got it done in an HOUR. They take direction wonderfully, are super nice and pleasant, efficient and just a pleasure to work with. I will use them again whenever I need moving help! They have a staff and a box truck. I will trust them with all of our carefully curated, ok, expensive, furniture! I can't recommend them more highly.
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June 2019 by M. J. C.
We've used Jake's company twice now for home moves and both times we were blown away by how great their service is. They are meticulous about wrapping up furniture (zero scratches), fast (both times moved our whole house in 4 hours), up front about prices which are incredibly reasonable, and super nice. We recommend them to all of our friends and family.
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April 2019 by Gusty-Lee B.
Amazing! Courteous and reliable. Great price. Highly recommend. Above and beyond. We couldn't fit treadmill out the door. They returned a couple days later at no cost to move it once I figured out how to remove arms. Plus moved a couple more items at no additional cost. Thanks Jake!!
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November 2018 by Jonathon S.
Jake and his helper did a great job! I called him the night before and he was able to not only take the job but to finish earlier than expected. Friendly guy too.Next time I move, I will call Royal Moving.
