West Hills Ford is a highly regarded dealership in Seattle, known for its fair, helpful, and honest sales team. Customers appreciate the extensive lineup of Ford vehicles available, including various models like the Bronco, Explorer, and Bronco Sport, ensuring there is something for everyone. The dealership also offers a diverse selection of pre-owned cars. Many reviews highlight the competitive pricing at West Hills Ford, making it a go-to destination for those looking for the best deals in the area. Customers have shared positive experiences, from leasing a 2023 Ford Expedition to purchasing a 2024 Raptor, praising the easy and straightforward process. The service department at West Hills Ford also receives commendations for its attentive staff, particularly a service writer who is knowledgeable and dedicated to customer satisfaction. While some customers note that wait times for maintenance, such as oil changes, can be 1.5 to 2 hours, they find the experience overall to be worthwhile. Many customers express their intent to recommend West Hills Ford to friends and family, reflecting the dealership's commitment to customer service and satisfaction.
Connor worked diligently to get my vehicle in a returned in a timely manner and made me feel like a valued customer.
December 2025
Nicholas is the most professional service writer I have ever encountered! He knows my Mach-e inside and out! He kept me informed throughout my service appointment. He is knowledgeable, friendly and cared about my vehicle.
December 2025
I called and scheduled an appointment that day! Was in and out in just around 90 minutes. I was presented with a detailed list of services that were performed along with the current status of my vehicle. The associate that I dealt with was extremely courteous and well informed. Couldn’t have been happier!!
