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June 2023 by Ty Nguyen
They are really slow. Don’t expect them to pick up the phone when you call either.
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June 2023 by Google user
They are really slow. Don’t expect them to pick up the phone when you call either.
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August 2022 by Steven H.
Did not have my prescription on file. Pharmacist tech kept stating that it would be there the next day. Three days later...Pharmacy is not open on the weekends. Skip this location and go across the street to Rite Aid. Corporate should either improve or close this location.
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July 2022 by David N.
If you want to experience withdrawals, this is the pharmacy for you.Completely inept.Got refills from my doctor sent in on 6/26. Refilled through the online app with 3 pills to go on 7/5. Checked status -delayed on 7/7. Forwarded to the store on Wheaton way. Delayed.Turns out they are waiting on the generic for 2 weeks, meanwhile they had to emergency fill with the brand name which has been there the whole time.Was interesting round of neurochemical imbalance. Thanks, Walgreens! /sarcasmoff
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January 2022 by Rolo T.
Pharmacy staff was great the rest...not so much.. I had a covid booster scheduled. I arrived shortly before my appointment time got checked in and went to sit in the waiting area. Needing to use the restroom I got up to find it. After locating it I realized that I needed the code to unlock it. I did not notice the sign stating that the mens room was out of order.Down an aisle I go to find an employee to give me the code. After finding one I was informed that she had to unlock it for me. Ok. She and I head back toward the restroom. She stops just before the door and explains that it's out of order and just stands there staring at me.I ask if she can unlock the women's room. She replied "no we don't let people of the wrong gender use the restroom." I was told to go to Starbucks. I explained that I am waiting for a vaccine and shouldn't leave the building in case my name was called. Again I got denied.I'm not an unreasonable person, I could understand if it were not a single occupancy restroom or, I had merchandise that it appeared I was try to steal or, weren't in there to do business with them. Either way it's not likely that I will be spending anymore money with Walgreens.
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October 2021 by Tiffany C.
My son had a prescription at Walgreens that needed to be picked up. The store's website, app, and phone recording all say that it is open on Saturday. We show up to get the prescription, and it's CLOSED! There's a little note posted, when we get there, that the pharmacy is closed. There was no way for us to know that the hours had suddenly changed. I get email and app notifications that my prescription is ready for pick up, but no alert that the pharmacy will be closed all weekend. The electronic readerboard out front that advertises Coke on sale has not alert to pharmacy closure. I'm just glad that it wasn't heart meds, insulin, or albuterol that my son needed, or we would have ended up in the ER. The pharmacy is already closed on Sunday. Why close on Saturday and make customers wait all weekend for their prescription medication? This store has pretty poor customer service. I will be taking my family's prescriptions somewhere else.
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August 2020 by Nicole Y.
This is a good store. I've never had to wait in a line and the service has always been professional and nice. They do have a weird policy that they card everyone present if alcohol is being purchased which is clearly problematic for things like purchasing a bottle of wine on your way home from work when your kids are with you. Is this normal? Maybe that's everywhere and I've just never noticed? Anyway, other than that it's a great place to pop right in and out of quickly. I recommend.
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February 2020 by Charles W.
The store itself is great and so are the staff but the pharmacy and their " good faith in dispensing" policies are horrible! Thats the reason for 2 stars. I have been on the same meds for over 10 years and since one is a controlled substance for pain and opiate addiction, they wont release it until the 30th day from previous months refill when my insurance approves it 5 day prior to previous month refill (25 days). All my other meds are released 25 days from prior refill. I just think its whack to treat long time customers like drug addicts, although clinically, we are lol. Every month i have an issue with this it seems. They need to allow their pharmacists to use some better judgement on a case by case basis.
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December 2019 by Kimberly Grover
Pharmacist and techs are always A+. Remember to request refills in advance. Sometimes, they'll need to contact your Dr's office and that can delay things a bit. The general staff in the store are typically very pleasant and helpful. I love my Walgreen's store and rarely take my business to RiteAid across the street.
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November 2018 by Sidney Mikel Lang
Great holiday deals. Took care of 2 aquaintance xmas gifts fir under $15. Employees are friendly. The pharmacy team is amazing. The pharmacist there now is so nice and informative.